HOW THIS REP USES HER #1 SUPERPOWER TO CRUSH HER QUOTA IN B2B SALES
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
4.8 β’ 1.2K Ratings
ποΈ 28 March 2023
β±οΈ 39 minutes
ποΈ Recording | iTunes | RSS
π§ΎοΈ Download transcript
Summary
Transcript
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| 0:00.0 | When I interview these great reps, there tends to be one particular characteristic or theme |
| 0:07.4 | that they really are fantastic at. |
| 0:12.2 | And imagine if you were able to read someone's mind, understand what they're going through, |
| 0:20.1 | see the world through their eyes, feel what they're feeling, hear what they're hearing. |
| 0:26.6 | And that'd be powerful. |
| 0:28.7 | Well we call it empathy, but every time I use the word empathy, it just rings to me like |
| 0:36.1 | a cliche in sales, like two years, one mouth, it's all about relationship. |
| 0:42.0 | People say it so often that it's meaning has been diminished. |
| 0:47.4 | But if you had that capability, think how powerful it would be. |
| 0:52.9 | And that's at the very high end of the empathetic scale. |
| 0:59.4 | We all have some extent of it, but we all need to develop it. |
| 1:06.2 | And I've done it, tried to do it and hoped to get better at it because it is a clear differentiator |
| 1:15.4 | because we have this other obstacle that gets in the way of thinking like someone else. |
| 1:22.5 | It's called pressure and quota. |
| 1:25.3 | And that blinds us from seeing the world through other people's eyes because we're so pressured |
| 1:34.3 | to see the world through our eyes that we don't do it. |
| 1:39.5 | Today's guest has a great background for sales. |
| 1:42.9 | She was a therapist for autistic children for about ten years and her hobby is rescuing |
| 1:50.9 | dogs, which is pretty much what an empath would do, wouldn't it? |
| 1:56.9 | So let's get into this interview before I do. |
| 1:59.2 | Hey, if you're in the courses and you can't make office hours at the Friday 2 p.m. |
| 2:05.3 | time, simply put your questions or case studies in the community forum, which is the second |
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