As a sales rep, what superpower would you like to have?

Predicting the future?

Yeah, that's good.

Reading people's minds, that would be helpful.

Let's talk about that for a second.

Can people read other people's minds?

Well, of course not.

But what we can do is empathize with the other person,

put ourselves in their place and speculate what they may be thinking if that was you in that

space, in that particular place. And if you could do that, then you would know what to do, know what they want,

know how they're feeling, be able to solve some of their problems. Isn't that selling? Isn't that a

great sales skill? Too many of us would want to not need to sleep, be able to work more.

Well, I think in sales, what we have to work really hard at is becoming good at sales, understanding what we need to do to change, need to say, need to ask to get the other person, our client, to share

with us what we can do for them. So in today's interview, this is kind of a consistent

theme that we have seen in great salespeople is that they come from

something that requires the interaction with other people, to take constant feedback, to put yourself

in the other person's shoes. And hospitality has been one of those training grounds for sales. And it's one of these

great paradoxes in careers in that hospitality in general doesn't pay that well. There's tips and

stuff that would give certain roles in

hospitality good income, but it doesn't have, in most cases, a lot of the benefits and career

path and work hours that most of us would like to have in business to business sales. But what it teaches us is to be

able to put ourselves in the client's shoes. What are they thinking? Are they going to tell me the

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