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Negotiate Anything

How Subtle Biases Completely Change Your Choices

Negotiate Anything

American Negotiation Institute

Business, Self-improvement, Education

4.7747 Ratings

🗓️ 2 October 2025

⏱️ 56 minutes

🧾️ Download transcript

Summary

Every day, you make choices that feel completely your own — but what if they aren’t? In this episode, bestselling author Richard Shotton (The Choice Factory, The Illusion of Choice) reveals how small, almost invisible biases shape the way we think, buy, and negotiate. From the words we use to the way we frame decisions, Richard explains how psychology quietly steers our behavior — and how you can use this knowledge to persuade, influence, and connect more effectively. Whether you’re a negotiator, leader, or simply curious about why humans act the way we do, this conversation will change the way you see decision-making forever. Buy The Choice Factory: 25 behavioural biases that influence what we buy - by Richard Shotton Connect with Richard Shotton www.richardshotton.com Contact ANI ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Request A Customized Workshop For Your Company⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Kwame Christian on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠negotiateanything.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Transcript

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0:00.0

Every day, you're making choices that you think are yours, but what if they're not?

0:05.8

What if a single word, a subtle frame, or subconscious programming is actually what's

0:10.5

steering your decisions without you ever noticing?

0:13.8

That's where today's guest comes in.

0:15.9

Richard Chottin, best-selling author of The Choice Factory and the illusion of choice

0:20.3

has built his career

0:21.7

exposing the secret psychology behind why we buy, why we say yes, and why we follow the crowd

0:27.4

even when we think we're being rational. In the next few minutes, he's going to hand you the

0:32.1

keys to that hidden machinery of human behavior. And by the end of the episode, you won't just

0:37.1

understand decision making. You'll see the world differently, like stepping out of human behavior. And by the end of the episode, you won't just understand decision

0:38.0

making. You'll see the world differently, like stepping out of the matrix. And you'll know how to

0:42.8

use these insights to persuade, to influence, and to win negotiations in ways most people will

0:48.8

never even realize. And now, let's jump into the episode.

0:54.8

Do you know what?

0:55.8

There's an awful lot of psychological principles that I think lead to very simple solutions

1:01.2

that exactly as you say get ignored because of the simplicity.

1:04.7

So one of the best things to get something to stick in a mind, other than concreteness,

1:08.9

is probably using a rhyme.

1:10.9

Yeah. There's an awful lot of work that shows if you take proverbs, like kind of less than no ones

1:17.4

or fake ones, and you rewrite them. So some people see a rhyming version, woes unite foes. Some

1:23.3

see a non-rhyming version, woes unite enemies, and people are about twice as likely to remember

1:28.3

the rhyming version as the non-rhyming one. But communicators don't want to do that because it

...

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