4.8 • 705 Ratings
🗓️ 26 July 2019
⏱️ 66 minutes
🧾️ Download transcript
Jim Olsztynski served as the editorial director of Plumbing and Mechanical from 1984 to 2011. A prominent writer in the industry with years of experience under his belt, he recently came out with a book titled Bumps On The Road To Riches: How to Avoid the Big Mistakes that Kill Small Businesses.
In this episode, we talked about leadership, recruitment, customer service...
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0:00.8 | I've been around for decades. |
0:03.6 | I've attended literally hundreds of educational programs, conventions, conferences. |
0:09.6 | And I go into these programs and who do I see in the audience but the top people in the industry? |
0:15.7 | You know, the smartest guys, the guys who run the legendary companies. |
0:20.2 | And these are people who could be |
0:22.0 | teaching these classes and a lot of times they are, but they're always in the audience. And, |
0:27.1 | you know, you ask them, what are you doing here? Welcome to the Home Service Expert, where each |
0:32.9 | week, Tommy chats with world class entrepreneurs and experts experts in various fields like marketing, sales, |
0:39.2 | hiring, and leadership to find out what's really behind their success in business. |
0:44.5 | Now, your host, the Home Service Millionaire, Tommy Mello. |
0:53.5 | Welcome back to the home service expert. |
0:55.7 | I'm Tommy Mello. |
0:56.6 | And today I have Jim Olstinski on the line. |
1:00.3 | And he is an author. |
1:01.9 | He's done a lot of writing. |
1:03.9 | He actually was the director of plumbing and mechanical from 1984 to 2011. |
1:10.0 | And he just came out with the book, Bumps on the Road to Riches. |
1:13.7 | How to Avoid the Big Mistakes that Kill Small Businesses. |
1:16.9 | Jim, your last day is a little bit difficult, |
1:19.5 | but I'm super excited to have you on the line today. |
1:22.2 | How's your day going? |
1:23.8 | Thank you. |
... |
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