I don't know many contractors that have a lot of long-term employees.

There are some exceptions, and I could name some, but if we talk about the average company,

they don't have a lot of long-term employees because they don't have bonus plans in place like you're talking about.

And they don't spell that out for their

employees as to what they could actually be or grow into by working for the company. So the lack of

those programs keeps a lot of companies from growing. And then the unwillingness to hire entry-level people

and train them and grow them into their business. One of the biggest problems we have right

now is a shortage of technicians in the field. And it doesn't matter whether we're talking

about plumbing or HVAC or electrical.

Our average tech today is over 50 years old.

And not a lot of people are getting into the business.

Welcome to the home service expert, where each week, Tommy chats with world-class entrepreneurs

and experts in various fields like marketing,

sales, hiring, and leadership to find out what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

Welcome back to the Home Service expert.

My name's Tommy Mello, and today I have Joe Cunningham.

Joe has been in the HVAC industry since the 80s.

He, uh, technical arts center founder in 2014, Success Track Network.

He's the president from 1998 to now. Your air conditioning company from 2000 to 2012.

Service Experts National Training Director from 1996 to 1998. He's a 2015 top 15 most influential people in the HVAC industry.

2013 HVAC consultant of the year. 2011 the HVAC industry, 2013, HVAC consultant of the year,

...