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Masters of Scale

How great cultures are built and rebuilt, w/Eric Schmidt, Angela Ahrendts, & Uber’s Dara Khosrowshahi

Masters of Scale

WaitWhat

Startups, Business, Mindset, Management, Bob Safian, Entrepreneurship, Diversity & Inclusion, Reid Hoffman, Jeff Berman

4.64.4K Ratings

🗓️ 8 August 2023

⏱️ 39 minutes

🧾️ Download transcript

Summary

Eric Schmidt, Angela Ahrendts, and Dara Khosrowshahi — three legendary culture-setters — sit down with host Bob Safian to discuss how they’ve built and rebuilt great cultures at Apple, Uber, Google and more. Recorded live at the Masters of Scale Summit in San Francisco, the conversation delivers surprising stories, and counterintuitive lessons on authenticity, making mistakes, and how to build a unique culture that’s right for your business.

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Transcript

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0:00.0

Hey listeners, it's Chris Gotier, producer and master's of scale.

0:04.0

We all know that being an entrepreneur can be, as Reed recently put it, a marathon of

0:08.0

sprints, especially in a world that is constantly evolving.

0:12.0

So to stay up to speed on all the latest trends, there's a podcast that we recommend adding

0:16.1

to your rotation.

0:17.1

It's called A16Z, and it's a show from Andreessen Horowitz.

0:22.2

Each episode features movers and shakers with track records of being both early and right.

0:28.0

If you ever asked yourself, how can my business differentiate itself in the age of AI, or how

0:33.0

do I rapidly scale, then this show is for you.

0:36.8

You can find A16Z wherever you get your podcasts.

0:45.4

When you have a team whose values are aligned and they trust each other, to me it's no different

0:50.0

than the Warriors winning or a great rock band.

0:52.8

It just unlocks the creative thinking and unlocks the innovation.

0:57.7

Internarounds are just different, you need to make clear what the goals are and you need

1:02.7

to deal with all the people issues which you undoubtedly inherited.

1:07.5

You only have six to nine months to change the culture of a company before you're stuck

1:12.4

with it.

1:14.5

Ultimately, you've got to be authentic, and only if you're authentic can you then affect

1:22.0

authentic change with an organization.

1:27.7

That's Angela Arrens, the former CEO of Burberry and former head of retail at Apple.

1:38.4

Eric Schmidt, the former CEO of Google, and Dara Kostrashahi, the CEO of Uber.

1:44.6

The three appeared together live at the Masters of Scale Summit to address the question, how

...

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