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Help Wanted

“How Can I Negotiate When Business Gets Personal? Help!"

Help Wanted

Money News Network

Self-improvement, Education, Business

51.3K Ratings

🗓️ 18 July 2023

⏱️ 31 minutes

🧾️ Download transcript

Summary

Today, we have two people calling the Help Line: Nicole and Jason. They are negotiating business deals with people they know personally, and are totally stumped. How do you protect the friendship, and still get what you want? So, Nicole and Jason phone-a-friend: Chip Massey, former FBI Special Agent and expert negotiator. Chip shares his proven strategy for effective dialogue, and Nicole and Jason put it to the test in a mock negotiation. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

This is Help Laughton, the show that tackles all the big work questions you cannot ask

0:13.1

anyone else.

0:14.1

I'm Jason Feiffer, Editor-in-Chief of Entrepreneur Magazine, and I'm New York Time Specialing

0:17.9

Author and Money Expert, Nicole Lapin.

0:20.5

The Help Line is open!

0:24.5

Today we have two people calling the Help Line.

0:27.2

It's me and Jason.

0:28.9

We'll share more details in a second, but a preview is Jason and I are both negotiating

0:32.8

with people we're friendly with, and we're both feeling stuck.

0:36.7

So, we phone a friend.

0:38.6

Former FBI Special Agent Chip Massey.

0:42.6

I know that sounds kind of funny.

0:43.8

Like, why would you need a former hostage negotiator to help you talk to a friend?

0:49.4

But when you're really stressed about saying the right thing,

0:51.8

you want to call in the career pros.

0:54.3

And Chip is the ultimate pro at this.

0:57.4

Here's our negotiating session.

1:00.7

Chip Massey, welcome to Help Wanted.

1:02.6

Pleasure to be here.

1:03.5

Thanks for having me, guys.

1:04.9

So, Chip, Nicole and I began our relationship in some kind of negotiation,

1:11.7

aka Nicole asking me for money, but before we get into that and all the other

...

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