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The Michael Berry Show

How Are Restaurant Owners Similar To The Shepherd Looking For His Lost Sheep?

The Michael Berry Show

KTRH

Politics, Society & Culture, News

4.72.3K Ratings

🗓️ 18 May 2023

⏱️ 9 minutes

🧾️ Download transcript

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Click on a timestamp to play from that location

0:00.0

The Michael Berry Show.

0:02.0

So let's take the restaurant for a moment as an example.

0:06.0

Restaurant owners are always keen, not always,

0:10.0

are often keen to bring in more customers,

0:14.0

and grow your business with more customers.

0:17.0

So when Yelp came up about in 2004,

0:21.0

this crowd sourced, that means everybody piles on,

0:26.0

this crowd sourced review,

0:29.0

business began.

0:31.0

And so restaurants wanted to get a good Yelp review,

0:37.0

and it was almost forgotten where the concept came from

0:42.0

or why it was important.

0:44.0

It became a popularity contest,

0:46.0

and so restaurant owners would waste time reviewing their Yelp reviews.

0:51.0

I can remember walking into restaurants,

0:53.0

during busy times and owners would be on the website,

0:57.0

and would be angry that they were getting bad Yelp reviews,

1:02.0

even if it was just one.

1:04.0

Michael, look at this.

1:06.0

This guy said our rice was circle.

1:08.0

We've never served our rice cold.

1:11.0

What does it matter?

...

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