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Feel Better, Live More with Dr Rangan Chatterjee

How Addictive Technology Keeps You Hooked with Professor Adam Alter #132

Feel Better, Live More with Dr Rangan Chatterjee

Dr Rangan Chatterjee

Health & Fitness, Medicine, Alternative Health, Mental Health

4.810.9K Ratings

🗓️ 18 November 2020

⏱️ 88 minutes

🧾️ Download transcript

Summary

Do you find it hard to resist the ping of a new email, the urge to scroll on social media, or watch the next episode when streaming? Do you wish you could stop checking, clicking, liking and sharing? Then put down your phone and listen to this episode. My guest today is Adam Alter, an associate professor of marketing and psychology, bestselling author of ‘Irresistible: The Rise of Addictive Technology and The Business of Keeping Us Hooked’ and an expert on the compulsive nature of technology. Adam explains how tech companies make it their business to know exactly how to keep us engaged for hours on end. He shares some of the hooks embedded in products to ‘catch’ us, such as variable reinforcement (those likes and shares on social media), goals and rewards, and a lack of stopping cues (there’s always another video cued up, another game level to play…). And how do they know all these techniques work? Big data. They simply look at what makes us click. Tech giants prey on our capacity for ‘behavioural addiction’, which like other addictions can undermine our mental health and relationships. Playing with a phone is not just trivial distraction it can have real consequences, especially for our children – something that as a parent really concerns me. Adam suggests we should be teaching our kids ‘digital hygiene’ in schools and I couldn’t agree more. Of course, there are many positive uses of tech, like education, admin, communicating with loved ones we can’t see in person. But when screen time starts to harm our wellbeing, Adam says we need to look at what psychological needs it’s meeting. What’s lacking in our lives that leads us to numb the discomfort by picking up that phone or tablet? But it’s not all doom and gloom. Adam says, it is possible to live a rich, meaningful, healthy life in our tech-driven age. And we discuss some of the solutions we’re both using to wean ourselves and our families off screens. We agree it’s about intention, using tech where we need and enjoy it, but making a conscious decision to do without it at other times. Starting with an hour or two a day when you put your phone out of sight is a great example. If, like me, you’ve recently watched The Social Dilemma, Netflix’s fascinating (and scary) take on persuasive technologies and surveillance capitalism, I think you’ll really appreciate Adam’s insights – and his reassurance that tech addiction is not a human failing.  Show notes available at drchatterjee.com/132 Follow me on instagram.com/drchatterjee/ Follow me on facebook.com/DrChatterjee/ Follow me on twitter.com/drchatterjeeuk DISCLAIMER: The content in the podcast and on this webpage is not intended to constitute or be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health care provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have heard on the podcast or on my website.

Transcript

Click on a timestamp to play from that location

0:00.0

The things that are closest to you in physical space will have an outsized effect on your psychological experience of the world.

0:06.0

So if your phone is near you, it will have a bigger effect on your experience of the world.

0:10.0

It's a very obvious idea, but it's pretty profound and it has profound implications.

0:14.0

So a lot of people, you say to them, would you allow all the things that are on that phone to be implanted in your brain so you don't have a device? And people are very squeamish about that and they say no that sounds horrible.

0:24.1

I don't want that. I definitely don't want an implanted form of technology. But functionally speaking,

0:29.0

if you ask adults, 75 to 80% of them will tell you that 24 hours of the day they can reach

0:33.4

their phones without moving their feet. So these devices are not inside our brains, but functionally,

0:39.2

they are basically implants. They're a part of us. They're an extension of who we are.

0:43.0

Hi, my name is Rongan Chatsji. Welcome to Feel Better Live More.

0:53.2

So how is your relationship with technology at the moment?

0:57.0

Are you spending more time on your phone than you ideally want to?

1:02.3

Do you wish you could stop checking, clicking, liking and sharing?

1:05.7

Well, maybe it's time to put your phone down and listen to this episode,

1:10.4

unless, of course, you're listening to it on your phone down and listen to this episode, unless of course you're listening

1:12.1

to it on your phone, in which case keep listening, but maybe try to listen without scrolling

1:18.2

at the same time. My guest today is Adam Alter, an associate professor of marketing and psychology and the best-selling author of the fantastic book,

1:30.0

Irresistible, the rise of addictive technology and the business of keeping us hooked.

1:36.2

He's someone who is an expert on the compulsive nature of technology.

1:41.1

And in today's conversation, he explains how tech companies make it their business

1:45.2

to know exactly how to keep us engaged for hours on end. He shares some of the hooks that are

1:52.9

embedded within the technology to catch us, such as likes and shares on social media,

1:58.2

and how a lack of stopping cues keeps us scrolling for longer.

...

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