Hospitality Part 1

Cat & Cloud Podcast

Cat & Cloud

Education

4.8 • 727 Ratings

🗓️ 12 July 2021

⏱️ 33 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

They are the simple things that often go unsaid. Well we are talking about them... Names on an order. keeping the line moving so each guest feels cared for the same amount. The fundamentals of hospitality. Coffee Podcast: Chis Baca and Jared Truby, two of the founders of Cat & Cloud coffee share their insights of leadership and owning a small business, through the lens of the specialty coffee industry. It's not just about whats in the cup, but the intention behind how it was put there. With new episodes weekly, listen in as there's always little nuggets of wisdom. Where to listen Apple Podcast: https://podcasts.apple.com/us/podcast/cat-cloud-podcast/id1021859870 spotify: https://open.spotify.com/show/1Ca5vz73UcyAHCAYmWKpl5?si=d8whB74aRjmgU-ld_0qZfQ&dl_branch=1 Watch here on youtube! https://youtube.com/playlist?list=PLKAafL6q_RiChNcnVZh3_uW0fKBJ6gImB If you want even more insights from Chris and Jared, consider becoming a member over on Patreon. each week get even more, as well as exclusive access to a likeminded community, with plenty of benefits to come. It's just the price of a latte a month, and we think there is a lot of value in that. So check it out. https://www.patreon.com/catandcloud The usual suspects. Instagram: https://www.instagram.com/catcloudcoffee/ Cat & Cloud: https://catandcloud.com/ Your hosts: Baca's Blog: www.realchrisbaca.com Jared on IG: www.jaredtruby.com Your editor: justphred We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions, with Integrity and intentionally, and it’s our mission to inspire connection, by creating memorable experiences. We're a small independent business and this is our story. Enjoy!

Transcript

Click on a timestamp to play from that location

0:00.0	and leave somebody we need to open for the
0:18.0	emder or the ASMR.
0:20.0	You know what the question of the day is? You have to open your mouth, I think, for the EMDR or the ASMR.
0:24.5	You know what the question of the day is?
0:30.7	What are the simple things that we haven't talked about in so long that are those things that make a CAFE tight?
0:37.1	Because they've been around for so long and we have so many awesome new people, but they haven't heard
0:38.6	from our mouths, like some of the things that we put into play from the very beginning that were
0:43.7	kind of upgrades from every other job place we've worked at. Let's go. You know what I'm saying?
0:48.0	Eating an apple a day. Yeah, start off with eating an apple a day, drinking enough water and
0:52.0	taking your sleep seriously.
0:55.6	No, but it's, it was interesting.
0:57.0	I'm thinking about it a lot just because in a, in like the most positive way if you've
1:01.4	been following us, we had such a, such an evolution from the beginning to the, more so
1:08.3	through the middle of the pandemic.
1:09.8	And then through the pandemic pandemic we hired a bunch of
1:13.4	new people so effectively approximately half of our staff have never done indoor service fully
1:18.4	so a lot of them still haven't even served in ceramic great um they might not know how much
1:26.8	intention we put into even down to like the gear we picked in why and I don't
1:31.7	think a lot of our listeners maybe have heard that in such a long time that it might be a cool
1:35.5	refresh I'm down to talk about you know let's get into it it's a weird uh a weird arc of a
1:40.6	business when you have people open a store and you're really passionate about the thing
1:45.8	you do super passionate about the thing you do then over time because your job is to look up and
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Cat & Cloud, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Cat & Cloud and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.