HIGHLIGHTS • Why Firing Clients is Good for Business w/ Cryistal Casey
The Hair Game
Salon Republic
4.6 • 570 Ratings
🗓️ 20 June 2022
⏱️ 13 minutes
🧾️ Download transcript
Summary
We've taken clips highlighting some of the topics discussed in the full episode and put them together here! Check it out if you want a bite-sized version of the full episode.
We continue our conversation from Ep. 238 with indie stylist and educator @cryistalchaos. We cover topics such as branding, pricing & inflation, pre-booking strategies, and firing clients.
This Week's Topics:
• Recent changes to Instagram related to original content
• The importance of branding
• Pricing and the current issue of inflation
• Pre-booking strategies
• Having to fire clients
• Difficult conversation with a client
• Hair Horror Story
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Transcript
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| 0:00.0 | Coming up are the highlights of the full episode. |
| 0:07.1 | Hey, listener, I'm Eric Taylor. |
| 0:09.6 | Later this year, we'll be opening our first Salon Republic location in Orange County, California. |
| 0:15.0 | This one will be in Huntington Beach. |
| 0:17.1 | Go to salonrepublic.com and reach out if you want to take a look. |
| 0:26.1 | Big news. ISSE is coming back to Long Beach later this week. First time in about two and a half years. I'm super excited to be there. Donovan and I |
| 0:33.3 | and the Hair Game podcast team will be there. We're going to do two panels, one on Saturday and one on Sunday. |
| 0:40.3 | We'll have the information on Salon Republic's Instagram. |
| 0:43.3 | I got to load it on my Instagram as well, but go to Salonor Republic's Instagram. |
| 0:47.9 | You're sure to see it there. |
| 0:49.6 | My guests, who will my guests be for these two panels? |
| 0:58.0 | Paula Peralta, J. Lad, Sharon Simply Insane, Jamie Dana, Dean Lauer, Patricia Nicole, painted hair, and Edith Navarro. We're going to be |
| 1:05.7 | talking about improving your business with technology, as well as how to achieve success as an independent |
| 1:12.7 | beauty professionals. So please come, please see us. We're going to be doing questions as well |
| 1:18.0 | so you can ask any question you want. It's going to be great. Podlude giveaway. We do a |
| 1:22.8 | potelute giveaway every month for a chance to win it. write us a review on the Apple Podcast app and |
| 1:28.1 | include your Instagram handle. More details at the end of this episode. Now to the conversation |
| 1:34.0 | with Crystal Chaos. So maybe speak to those who are not branded in our industry and they have a |
| 1:43.3 | behind the chair business speak to them branding is |
| 1:47.9 | a lot more than like logos and visuals and color palettes and you know a specific look um while the |
| 1:57.5 | look is important because it can make people feel a certain way, there's like a whole |
| 2:01.0 | psychology behind colors that's like way too long and drawn out to get into. |
... |
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