HIGHLIGHTS • Why a Price Increase Can Make Your Clients Happier w/ Hunter Donia
The Hair Game
Salon Republic
4.6 • 570 Ratings
🗓️ 13 February 2023
⏱️ 13 minutes
🧾️ Download transcript
Summary
These are clips highlighting some of the topics discussed in the full episode! Check it out if you want a bite-sized version of the full episode.
We're back with @hairbyhunty - Sooo much great marketing advice and info that we needed a 2nd episode! We continue this week with the sometimes thorny topics of price increases, process & policy changes, and managing client information.
This Week's Topics:
• How to handle price increases
• Making structural changes to your biz easier for your client
• Customer relationship management
• Making policies part of the customer experience
• Most difficult convo with client
• What he would change about the industry
• His Hair Horror Story
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Transcript
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| 0:00.0 | You're listening to the highlights of the full episode. |
| 0:08.1 | Hey everybody, Donovan here. |
| 0:10.2 | Your producer of the Hair Game podcast, filling in for your host, Eric Taylor. |
| 0:15.5 | A couple announcements before we get to the episode, Huntington Beach location, our newest Salon |
| 0:20.5 | Republic location in Huntington Beach, opening Our newest Salon Republic location in Huntington Beach |
| 0:22.4 | opening soon. Looking to open sometime in April, so go to our website at salonrepublic.com. |
| 0:28.4 | You can book a tour. Go check out the space. We are moving fast on that. Also, if you are |
| 0:35.4 | enjoying our highlight episodes, please let us know. |
| 0:38.8 | You can let us know in a review on Apple Podcast app or iTunes. |
| 0:43.0 | Write a review there. |
| 0:44.3 | Give us five stars. |
| 0:45.2 | Let us know you love the highlights. |
| 0:46.6 | Or just send us a direct message. |
| 0:48.1 | Send us a DM on Instagram at the Hairgame podcast. |
| 0:51.4 | Let us know if you like those highlights and want us to continue doing those. |
| 0:56.3 | All right. |
| 0:57.1 | Moving on to the episode, |
| 0:58.6 | we are on part two of Hunterdonia. |
| 1:02.0 | If you missed part one last week, |
| 1:04.2 | go back and listen to that. |
| 1:05.3 | There's a ton of great marketing information |
| 1:06.9 | that we cover. |
... |
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