Welcome to the Jill on Money Show. It's Monday, November 14th. And you know how much I love

the community of the Jill on Money Show, the eye on Money Show, the radio show, and anyone

else who just gets in touch with us. You guys are so helpful to me. And last week I was

talking about after I had gone on this trip, uh, travel abroad, that I had a defective seat on

the way back. And I didn't know how much to ask for what I should do. So one of you guys sent me

a great email. This is JJ, whose subject was air miles message, request 75,000 miles for the

overseas business class seat. That's 75,000 for the seat. Plus the 15,000 for the entertainment

failure makes for 90,000 miles. That's the cost of an international seat on two-ish weeks notice.

They need to do it. It's a major failure on their part for selling or not catching that seat. For

context, I've flown about two million miles and live much of my life on planes. I think 90 K is

the right move for them. Plus, you're famous. And he gives me a wink. Good luck. I'm not famous.

Okay. Early this morning, I'm on the line. I call Delta Airlines. And to their credit, I

listen, I said to them, I am very happy with Delta Airlines is the first mishap I've ever had.

And, you know, I'm a blah, blah, blah, medallion due to do my flyer. The woman was incredibly nice.

I went through the whole thing. First, she says, listen, you can got this is all post-COVID. We've

changed our protocol. We can't just award miles on the spot anymore. We gave you 15,000 miles. That's

all that you can all be awarded. We can give you some sort of credit. So, Mark, I know you're

listening. But if you can actually talk, I would like you to guess what the credit was that they

gave me. Oh, God. I had no idea. I will guess $2,000. $1,000. And I was so happy. I was thrilled with

a thousand. Now, I mean, it could have been that I have to go through a whole rigour moron. I could

have gotten more. But with one phone call, 1000 miles, I don't know. I mean, a thousand bucks,

I felt good. And they were very apologetic. And I was very nice. That was it. It's over. But

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