Hello everyone and welcome to another episode of the Helium 10 Weekly Buzz.

My name is Leila Mahasin and this is a show where we get you familiar with the latest news in the Amazon and e-commerce space,

interview people in the industry that you need to hear from, and provide a pro-training tip of the week

that will give you serious strategies for serious sellers of any level in the Amazon, Walmart,

and e-commerce world. Let us see what's buzzing this week. Today we will talk about a feel-good

piece from Amazon customer returns amongst other breaking news pieces, talk to a feel-good piece from Amazon customer returns amongst other raking use pieces,

talk to a product manager about the future of Blackbox here at Helium 10, and announce

something brand new that you will not want to miss at the very end. So be sure to stick around.

Let's get started. First, I figured why not start with a feel-good piece?

In my opinion, it's always nice to get some good news, right? So if you weren't aware before,

Amazon has a partnership with Good 360, a nonprofit that facilitates the donation of

unsellable goods to those who need them most. Through this,

FBA donations as in customer returns that have been given a second life have impacted over

11 million lives in communities across the U.S. and Canada. There's one such story of a single mother and three children residing in Bakersfield, California,

who were able to furnish a new home thanks to these donations.

And another where assorted essential goods in Clayton County, Georgia,

helped more than 300 people where 18.6% of residents live

below the poverty line. Every item returned to Amazon is inspected and resold as new or

relisted for sale if it meets their standards. In the case it does not, this is what happens to them.

Up next, seller central has responded.

Many sellers had provided feedback that they wanted a better process to manage

buyer cancellation requests without searching for them in the buyer central messaging tool

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