Hello, everyone, and welcome to another episode of the Helium 10 Weekly Buzz. My name is

Shavali Patel, and this is the show where we get you familiar with the latest news in the Amazon

and e-commerce space, interview people in the industry you need to hear from, and provide a training tip of the week that will give you serious strategies for serious sellers of any level in the Amazon, Walmart, and e-commerce world.

Let's see what's buzzing this week. Today, we will cover a decision reversal from Amazon UK, among other breaking news pieces, and get you familiar with an exciting

new series, Helium 10 is conducting in partnership with an extremely knowledgeable sourcing guru.

Up first is an update on the Call Me Now feature. I'm pleased to share that account health support

has expanded its on-demand service

to a hundred percent of professional sellers in 2022. In 2021, Amazon had launched a call me now

support feature for some of their sellers that could be accessed through their account health

page. In 2022, they've now extended that coverage to a

hundred percent of professional sellers. That is, if you are a seller who is paying for a professional

account. This expansion comes as a needed addition to existing preventative support, since it

facilitates sellers with the capability to proactively connect with the

Amazon team to resolve account health issues and answer any concerning questions.

This includes but is not limited to things such as order defect rates, chargebacks,

intellectual property violations, and more.

Our next update in the Amazon space is specifically for the Amazon UK market.

If you didn't know, originally Amazon UK's website had told customers it will stop accepting

payments made with UK issued Visa credit cards from January 19th.

That is today. The decision was cited

due to high fees that visa charges for processing credit card transactions, and it was going

to impact millions of people. Basically, anyone that was using a Visa credit card to buy products

...