Heart Soul Heat - An Uncomplicated, Raw, Beautiful Thing
The Story of a Brand Show
Ramon Vela
4.9 • 147 Ratings
🗓️ 23 March 2022
⏱️ 29 minutes
🧾️ Download transcript
Summary
This episode is brought to you by Sendlane.
Reinvention can be brought about by major external forces or through an inner need to change, says Raoul Benavides, founder of Heart Soul Heat.
Raoul's career path - and his reinvention - has included stints as a photographer, record store owner, and now the founder of a brand that makes spicy hot honey.
"Sometimes you go one way, and you exhaust something, and then you find a need for something else, and you reinvent yourself to the left or the right," he says. "There I was."
Heart Soul Heat's ghost honey is "uncomplicated ... a raw, beautiful thing," Raoul says. He uses it on fried foods, pizza, even ice cream.
In Part 2, Raoul talks about:
* The joy of self-awareness in his career.
* How failure shows things in a different and important light.
* How his honey is an "accessible" way of bringing culture to people who aren't foodies.
* Future products include a couple of plant-based products, including possibly spicy candies.
Join Ramon Vela and Raoul Benavides as they break down the inside story on The Story of a Brand.
For more on Heart Soul Heat, visit: https://heartsoulheat.com/
Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.
*
This episode is also brought to you by Sendlane.
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Transcript
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| 0:00.0 | We live in such an amazing time now. |
| 0:02.8 | This is a wonderful place, the wonderful time to have a CPG brand, a new brand, |
| 0:09.5 | you know, to be hungry about change. |
| 0:12.3 | There's so many wonderful incubators and accelerators. |
| 0:16.9 | It's all kind of wide open. |
| 0:18.9 | I think there's lots of people that want to help you, |
| 0:21.8 | you know, Shopify. |
| 0:23.8 | What, you know, what an amazing thing. |
| 0:26.0 | You know, just all of it. |
| 0:31.4 | All the systems in place for e-commerce now are so different than they were 10 years ago. And I was selling e-commerce stuff 20 years ago. |
| 0:34.4 | And it was just that it was not what it is now. |
| 0:43.9 | Recorded at Send Lane Studios. This is not your average entrepreneur or e-commerce podcast. |
| 0:50.8 | And he's not your average host. This is the story of a brand with your host, Ramon Vela. |
| 0:59.1 | If all DTC companies were forced to turn off their Facebook ads, they'd be dead on arrival. |
| 1:05.1 | Why is that? |
| 1:06.1 | Well, they overinvest in paid acquisition and underinvest in retention. |
| 1:11.4 | Luckily, Sendingley makes it easy to solve this problem. |
| 1:15.0 | Sendlane is an e-commerce customer experience platform helping hundreds of D2C brands to tighten |
| 1:19.9 | their existing customer relationships. |
| 1:22.5 | Send Lane automates personalized customer experiences through welcome and abandoning cart workflows, |
| 1:27.0 | SMS, |
| 1:28.3 | deep data integrations with Shopify and WooCommerce, multi-store functionality, and much more. |
... |
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