Hello, my friends, and welcome to our practice session. In our practice sessions, we invite our featured

guests to show off their negotiation and conflict resolution skills in a realistic scenario. In this

session, I want you to pay attention to what our guest does and not to what I do, because while

they are trying to show off their skills and teach you, I'm trying to frustrate their efforts in

different ways through things like aggression, annoyance, emotionality, or awkwardness.

And then after the practice session, we debrief and talk about what worked, what didn't work,

and what you can use in your next difficult conversation.

Hey, everybody, welcome back. And we are in the sparring

session. We have Celebrity Dr. Zawade, Marshall, and I'll give you the floor, Zwaite, to tell us

about the situation and the role you will be playing and the role I'll be playing.

Celebrity, I wish. Tell it to my wife and kids. Why take out the trash tonight?

I'm Dr. Zawaday Marshall. I'm a double board certified anesthesiologist and

interventional spine specialist. I have an interventional practice in Atlanta, Georgia.

And today I'll be talking with Kwame about a fairly typical patient interaction that's based on the chronic pain patient.

And I think many of your listeners may have heard of the opioid crisis and the fact that there are two Americans that die every hour from opioid overdoses.

It's really an epidemic that's been

afflicting a lot of middle class households across the country. And in that crisis, at the

underpinning of it, are these patients who, by no fault of their own, may have had an accident

or an injury and may have been prescribed medications

that just spiraled out of control. So Kwame will be playing the role of a 44-year-old male who had a motor vehicle accident 15 years prior.

That accident resulted in him having a left upper extremity injury where his arm has now chronic constant shooting neuropathic pain.

And over the years, he's been prescribed high dose opioids, oxycontin, 30 milligrams, three times daily. Fentanyl patches, 75 milligrams,

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