Welcome to Manager Tools and the inaugural episode of our Hall of Fame series.

Our guidance on one-on-one's part one.

Our Hall of Fame series revisits our most important guidance when release dates coincide with major holidays. If you'll listen to our previous cast on one-on-ones, don't be confused.

Mark and I recently decided to re-record some of our basics cast and incorporate our learnings over the past several years and we hope

deliver a better experience. Like you, we continue to learn and we want to pass on those

learnings in these improved casts.

Anybody's listened to Manage Chills for any length of time

knows that one-on-ones is the most important thing managers do, right?

Right.

Anything more important than that?

Well, look, managers are responsible for results and retention, and we recommend one-on-one's

the single most powerful thing we know a manager can do to improve his

relationship or her relationship with the directs which leads to better results.

So yeah it's the most important thing we recommend no question.

Okay so why don't we get right into? Why don't you

tell me what one-on-ones are, why we do them, how we do them, let's get into it. Exactly. I've told many, many

conferences over the years and many, many managers and executives that if there was only one thing

I was forced to teach for the rest of my life to managers,

it would be one-on-ones.

And I've also been saying recently that we're the guys

you want to learn about one-on-ones from because we didn't like them.

We don't naturally think I want to sit down for half an hour with my directs and talk to them every

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