Growing Starbucks From 28 to 15,000 Locations with Former President Howard Behar | Playbook

The Playbook With David Meltzer

David Meltzer, Entrepreneur.com

Business, Careers, Entrepreneurship

4.9 • 1.9K Ratings

🗓️ 27 September 2023

⏱️ 24 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today’s episode if from a conversation I back in 2018 with the former President of Starbucks Howard Behar. We discuss the secrets to building a “people-focused business”, and the strategies he used to scale Starbucks from having 28 stores to over 15,000 in 56 countries and the global force it is today. Howard discusses the principles of servant leadership that are essential for every leader, as well as the importance of having a plan for your life.

Transcript

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0:00.0	I had what I called the bottle of wine test.
0:02.8	You know, if I was really getting serious with somebody,
0:05.1	we'd go ahead and have a nice dinner.
0:06.8	And I'd buy a really nice bottle of wine, you know?
0:09.2	And after a couple of glasses of wine,
0:11.4	it's amazing what came out.
0:13.2	This is Entrepreneurs the Playbook.
0:15.6	For each week, I bring you some of the greatest athletes,
0:18.5	celebrities, and entrepreneurs
0:20.7	to talk about their personal and professional playbook
0:23.8	to success.
0:25.0	This Dave Meltzer CEO sports one marketing here
0:27.8	with Entrepreneur the Playbook.
0:30.0	And I have a special guest who allowed us to come into his home.
0:33.4	Howard B. Hart.
0:34.5	Good to see you.
0:35.4	Good to see you.
0:36.4	One of the founders and president of Starbucks
0:39.1	and Starbucks International taking,
0:41.2	as I've read, the company from about 28 stores to over 400,
0:45.0	which I think is such a critical piece.
0:47.2	What I'm going to start with is something
	...

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