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Women at Work

Ground Your DEI Efforts in Data

Women at Work

Harvard Business Review

Entrepreneurship, Workplace, Business/management, Business/entrepreneurship, Progress, Resources, Gender, Equality, Business/careers, Women, Hbr, Careers, Management, Business, Harvard, Human

4.81.5K Ratings

🗓️ 12 August 2024

⏱️ 42 minutes

🧾️ Download transcript

Summary

How do you know how diverse your company’s workforce is, how equitable its processes are, and how included people feel if nobody is using any metrics? DEI strategist Lily Zheng explains the power of data to track a company’s progress, fix unfairness, and hold people to their promises. They have advice for measuring and improving diversity, equity, and inclusion even when you don’t have a budget or you’re starting from scratch.

Transcript

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0:00.0

You're listening to Women at Work from Harvard Business Review.

0:07.0

I'm Amy Bernstein.

0:11.0

Have a couple of questions for you. How are your company's DEI efforts going?

0:19.4

How do you know? What data does your company collect and track that shapes those efforts?

0:25.0

To strategist Lily Zeng, data-driven efforts are everything.

0:30.0

The way people make lasting progress on diversity, equity, and inclusion is to measure outcomes.

0:37.0

And I couldn't agree more.

0:39.0

During this year's Women at Work Live event, Lily explained the opportunities that data, when used

0:45.0

ethically, of course, can create for DEI.

0:50.0

Lily will give us examples from their consulting with different companies, like the one that found

0:54.8

out where exactly its recruiting efforts, which started Outfair, took a turn, and how the company

1:01.3

fixed the problem.

1:03.0

Lily also has advice for making a difference even when the company is tiny,

1:08.0

even when you're starting from scratch, even when there's no budget.

1:12.0

Lily is someone who always makes me an Amy G think

1:16.0

and laugh and we're delighted to share this conversation with you.

1:20.0

Hey Lily. Hi Lily. Hey Lily.

1:23.3

Hi Lily. Hey folks, great to see y'all.

1:25.9

So we're going to get to data in a sec, but first I want to hear about the decisions

1:31.2

you've observed business leaders making in response to the backlash against

1:36.2

DEI. Can you take us through one of them?

1:39.2

Yeah, yeah. So, you know, just to provide some context for the folks listening in we are currently experiencing a backlash against diversity equity and inclusion work where perhaps folks are being misled by misinformation or are otherwise

...

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