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Google’s Scam Obituary Problem

Slate Daily Feed

Slate

News, Business, Society & Culture

3.91.1K Ratings

🗓️ 3 March 2024

⏱️ 25 minutes

🧾️ Download transcript

Summary

Why scam obituaries are edging out earnest ones, with the help of artificial intelligence and an adept Google game.


Guest: Mia Sato, reporter for The Verge.


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Transcript

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0:00.0

Beth Maiser and Brian Vastig were very close. They'd been good friends, were even

0:10.0

married for a bit, and they were also advocates for chronic fatigue syndrome an illness

0:15.1

that Beth had struggled with for most of her life. But in late 2023 their

0:20.6

friends began receiving alarming news about both of them.

0:25.0

Friends of the couple started seeing news online that said sadly both of them had passed away.

0:32.0

That's me as Sato, who writes for the Verde. said sadly both of them had passed away.

0:32.8

That's me as Sato, who writes for The Verge.

0:35.8

And it was kind of spreading within the friend group.

0:39.5

At least four people had heard the news online that they had both passed away.

0:44.0

And it was obviously this devastating, kind of like double whammy of losing two friends at once.

0:49.4

As with most deaths, obituaries started to post online, but friends of Brian and Beth noticed there was something a little off about what they were reading.

1:01.0

The obituaries would say, you know, Beth and Brian sadly have passed away.

1:05.6

There were kind of across different websites sort of similar wording but not quite

1:12.0

clear about what had happened and often in these

1:16.0

pieces chronic fatigue syndrome was mentioned but it was worded in such a way that it's

1:21.8

not quite clear what had happened.

1:27.1

Then came the twist.

1:29.9

Brian is a thousand percent alive.

1:39.0

Beth had died, but Brian very much hadn't. And this caused a lot of unnecessary confusion and stress and anguish among his friends.

1:45.2

It was this really weird thing where people kind of even in far-flung places were

1:50.9

hearing the news that Brian had passed away, including a friend who was on

1:54.8

vacation in Europe.

...

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