5 • 145 Ratings
🗓️ 31 March 2020
⏱️ 30 minutes
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0:00.0 | Recorded at Retention Science Studios, this is not your average entrepreneur or e-commerce podcast, and he's not your average host. |
0:14.3 | This is The Story of a Brand with your host, Ramon Vela. |
0:21.4 | Internally, you know, our two core values are fun and authenticity, and so we don't need to be liked, |
0:27.2 | but we need to be authentic. |
0:28.5 | And that's real. |
0:30.1 | There's a Bray Brown quote that's, if the goal is being authentic people don't like you, |
0:34.5 | it's okay. |
0:35.3 | If the goal of being liked, people don't like you, you're fucked. |
0:41.9 | I think she says you're in trouble um we don't need to be like but we need to be authentic and so that's that is also real because the bigger you get you want to pull back and you're |
0:46.8 | like oh should we call it whiskey shots with satan it's like hey would we have done that three years |
0:50.2 | ago like we should do that and because it's really easy to get conservative, the bigger you |
0:54.4 | get. And we really try and force ourselves to like stay true to who we are. And that leads out |
1:00.5 | in the building. We really preach authenticity. We have behaviors to speak to authenticity. And it's, |
1:05.7 | it's, it's, it's really important to us. Hey, you. Yeah, you. You work so hard to acquire customers, but what are you doing to keep |
1:17.5 | them happy? Now, I'm shocked by how many e-commerce stores don't have a help desk, let alone one |
1:24.0 | built specifically for e-commerce. So let me introduce you to Gorgeous, which is the number one rated help desk for e-commerce |
1:31.1 | and sets up with Shopify and dozens of other apps right out of the box. |
1:36.9 | So not only can they help you give better, faster, and more accurate resolutions, |
1:42.0 | they can even help you increase revenues. |
1:43.9 | So visit Gorgeous.link forward slash service. and more accurate resolutions, they can even help you increase revenues. |
1:45.6 | So visit gorgias. Dot link forward slash story. |
1:49.3 | Again, that's gorgeous spelled G-O-R-G-I-A-S dot link forward slash story. |
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