Good Healthcare Matters: Lessons from the Pandemic (with Don Berwick)

In the Bubble with Andy Slavitt

Lemonada Media

News

4.6 • 3.5K Ratings

🗓️ 17 February 2021

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

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Summary

Dr. Bob dials up Dr. Donald Berwick for a big-picture discussion about improving healthcare – generally, and as it relates to COVID. Don talks about the origins of the patient safety movement, his time running the Centers for Medicare & Medicaid Services during the passage and implementation of the Affordable Care Act, and what lessons he's taking away from the pandemic. Plus, how to tackle the longstanding inequities in health care – and beyond – in America.

Follow Dr. Bob on Twitter @Bob_Wachter and check out In the Bubble’s new Twitter account @inthebubblepod.

Follow Don Berwick on Twitter @donberwick.

Keep up with Andy in D.C. on Twitter @ASlavitt and Instagram @andyslavitt.

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Check out these resources from today’s episode:

Keep up with all the work being done at the Institute for Healthcare Improvement (IHI) at their website: http://www.ihi.org/
Check out the book Don mentioned, The Health Gap by Michael Marmot: https://www.bloomsbury.com/us/the-health-gap-9781632860781/
Learn more about the Swiss Cheese Model of pandemic defense: https://www.nytimes.com/2020/12/05/health/coronavirus-swiss-cheese-infection-mackay.html
Read the 1999 Institute of Medicine report on medical mistakes that Bob mentions in today’s episode: https://www.nap.edu/resource/9728/To-Err-is-Human-1999--report-brief.pdf
Watch Don’s full 2012 Harvard Medical School commencement speech: https://youtu.be/wmEbO58chac
Learn more about Dr. Bob Wachter and the UCSF Department of Medicine here: https://medicine.ucsf.edu/

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Transcript

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0:00.0	In the bubbles brought to you by Well Before, where you can get affordable and high quality
0:05.3	medical supplies shipped straight to your door.
0:08.8	It could sometimes be hard to tell which masks are legitimate, KN95s and N95s, but Well
0:14.6	Before has over 40,000 positive customer reviews, and we're recommended by the New York
0:20.4	Times.
0:21.4	They have an extensive selection of masks with different sizes from kids to larger adults
0:26.8	as well as a multitude of colors.
0:28.5	I've got a bunch of them.
0:30.2	We had them tested.
0:32.0	They're really good.
0:33.2	So go to Well Before, that's w-e-l-l-b-e-f-o-r-e.com slash in the bubble or use code in the
0:42.9	bubble for an extra 10% off site wide.
0:48.9	Lemon out.
0:53.6	In the Great Entrance Hall to the Hubert Humphrey building, that's the headquarters where CMS
1:00.7	is, where I worked.
1:02.1	Chiseled on the wall of the Great Hall in massive letters of the words of Senator Hubert
1:07.2	Humphrey, which he spoke at the dedication of that building in his name.
1:12.0	He said, the moral test of government is how it treats people in the dawn of life, the
1:18.2	children, the twilight of life, the aged, and in the shadows of life, the sick, the
1:23.4	needy, and the handicapped.
1:26.6	I think this is the moral test of professions as well.
1:31.0	These among us in the shadows, they don't speak, not loudly.
	...

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