Gijsbert Cox: Industry Leader Insurance EMEA & APAC, Appian: Connected insurance: achieving speed and scale (196)

InsTech - insurance & innovation with Matthew Grant & Robin Merttens

InsTech

Business, Entrepreneurship, Investing

4.9 • 51 Ratings

🗓️ 3 July 2022

⏱️ 27 minutes

🔗️ Recording | iTunes | RSS

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Summary

With so much new technology and data available to insurers, it’s becoming critical to have an effective way to enable insurers to access these solutions in one place. Appian is working across many industries, using a low-code platform that improves access to legacy systems, joins up multiple solutions and increases the speed of implementation. Gijsbert Cox, Industry Leader Insurance for Europe, Middle East and Asia Pacific at Appian, joins Matthew to discuss examples of what the company is doing, closing the technology gap in insurance and lessons from working in the insurance industry for over 15 years. Talking points include: Appian’s workflow, process mining capabilities and flowchart concept How the low-code platform is distributed, taught and integrated How they worked with Aviva to provide Robotic Process Automation Takeaways from the Forrester report on the economics of low code and application installation Overcoming the challenges of streamlining technological business practices and connecting data Connected Insurance with Appian FNOL Whitepaper: Facilitate Faster Time to Close with Accelerated FNOL Operations GRC for Insurers: ESG and the Louder-than-Ever Call to be Agile More InsTech content featuring Appian is available on the company’s member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what the technology gap in insurance is and explain what closing it would mean for the industry Summarise what low-code means and why organisations might choose the route of low-code applications Identify the challenges of streamlining technological business practices and connecting data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 196 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

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0:00.0	Good morning, good evening, Matthew Grant here, partner at INS-DEC. Welcome, and I'm recording this on a day of train and underground strikes here in London,
0:22.9	but I've got quite addicted to the air conditioning in our WeWork office, and so dusted down my bike,
0:27.7	dodged the traffic, and made in my way into the city. And I mean, dodge the traffic. We've now got
0:32.2	a wonderful bike super highway going through bits of London with no vehicles and its own traffic
0:37.2	lights.
0:41.5	But then suddenly that all comes to an end and we're out sharing the world and taking our chances with buses and lorries and taxis. It's a bit like the world of insurance. Some great digital
0:45.7	experiences but still relying on those old legacy machines or diesels to complete the customer
0:50.6	journey. But help may be at hand. This week I'm talking to Hishbert Cox, insurance
0:55.5	leader for Europe, Middle East and Asia Pacific from the company with a mission to connect
1:00.1	insurance, Appian. As you'll hear, Hishbert was once responsible for implementing technology
1:05.2	for insurers, so he is familiar with the challenges and pain points. But today, it seems
1:09.6	that even the old diesels in the basement with their green screens can be hooked up to newer digital tools
1:14.7	and emerging insurance products with low code.
1:17.7	Join us to find out how this works in practice and why Forrester reported at 17 times saving
1:22.9	in time and economic costs using Appian relative to traditional system integration tools.
1:33.4	Really interested in hearing about Appian today is a fascinating company. Involved in lots of
1:38.5	areas, including insurance, you've got revenues over 400 million and you've got 1800 people
1:43.9	working for you.
1:45.3	But I suspect many people won't know a lot about you in the next 30 minutes.
1:49.6	They're going to learn a lot more.
1:50.6	So really looking forward to digging into our discussion.
1:53.3	And thanks for joining us.
	...

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