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Women at Work

Getting Along with an Insecure, Know-It-All Pessimist

Women at Work

Harvard Business Review

Entrepreneurship, Workplace, Business/management, Business/entrepreneurship, Progress, Resources, Gender, Equality, Business/careers, Women, Hbr, Careers, Management, Business, Harvard, Human

4.81.5K Ratings

🗓️ 3 October 2022

⏱️ 37 minutes

🧾️ Download transcript

Summary

How do you bring about positive change — or just keep a workplace functional — when the person in charge won’t listen? Amy Gallo recommends tactics to try and phrases to use.

Transcript

Click on a timestamp to play from that location

0:00.0

Once your business gets to a certain size, the cracks start to emerge.

0:05.4

Things you used to do in a day take a week.

0:08.3

You deserve a customized solution, and that's NetSuite.

0:12.8

Learn more when you download NetSuite's popular KPI checklist,

0:16.9

absolutely free at NetSuite.com slash women at work.

0:21.2

That's NetSuite.com slash women at work.

0:25.2

You know, I got hired and told, we hired you for these skills.

0:34.6

We hired you for this reason.

0:35.7

We hired you to do these things.

0:38.0

So I'm like, yay, great.

0:39.6

I get to do what I love.

0:41.6

I come in and I start doing it, and it's not met how I thought it would be met.

0:49.0

George is so defensive about everything and attacks every idea.

0:53.3

So then, I'm just constantly at this point, considering, okay, is it worth it to say anything

1:00.3

because what's the likelihood of getting a response that will feel good versus a response

1:07.2

where I'm going to go home and scream into a pillow for an hour?

1:11.8

Kim runs operations and human resources at a small consulting firm, or trudges through

1:16.8

that role, really, because of George's pushback.

1:19.8

He's the founder and one of four owners, all men who've worked together for years.

1:24.8

The other three owners, she says, have given up on trying to persuade him to adopt new processes

1:29.9

or programs.

1:31.4

She describes their position on his behavior this way.

...

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