4.8 • 1.5K Ratings
🗓️ 26 September 2022
⏱️ 39 minutes
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0:00.0 | Once your business gets to a certain size, the cracks start to emerge. |
0:05.4 | Things you used to do in a day take a week. |
0:08.3 | You deserve a customized solution, and that's NetSuite. |
0:12.8 | Learn more when you download NetSuite's popular KPI checklist, |
0:16.9 | absolutely free at NetSuite.com slash women at work. |
0:21.2 | That's NetSuite.com slash women at work. |
0:25.4 | I'm Amy Gallo, and this is Getting Along, a series where I help a guest and you and |
0:33.6 | everyone else listening learn to work with anyone, even difficult people. |
0:41.7 | By difficult, I mean rude, unprofessional, or hostile, bad behavior that wears us down. |
0:48.8 | No one should have to grin and bear it. |
0:51.2 | Change is possible, but the answer isn't to suppress our emotions or hope the problem |
0:56.0 | person leaves, neither is retaliating or shaming them. |
1:00.6 | These are lessons I've picked up from being a career coach, studying conflict, and spending |
1:05.4 | the past couple of years reading about behavioral science and interviewing researchers for a |
1:10.4 | book. |
1:11.4 | It's also called Getting Along. |
1:15.1 | Tending to our toughest work relationships is worth the trouble. |
1:19.1 | After all, they loom large in our lives and have a disproportionate impact on our experiences. |
1:25.3 | The path to improving them starts with understanding why certain types of difficult people act |
1:31.3 | the way they do, then using tactics and phrases to match that type. |
1:36.6 | Little by little, you can build a functional relationship for the sake of your sanity and |
1:41.8 | career. |
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