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Women at Work

Getting Along with a Passive-Aggressive Gossip

Women at Work

Harvard Business Review

Entrepreneurship, Workplace, Business/management, Business/entrepreneurship, Progress, Resources, Gender, Equality, Business/careers, Women, Hbr, Careers, Management, Business, Harvard, Human

4.81.5K Ratings

🗓️ 12 September 2022

⏱️ 36 minutes

🧾️ Download transcript

Summary

How do you work with someone who’s encroaching on your job, bad-mouthing you, and refusing to acknowledge there’s any tension or problem? Amy G recommends tactics to try and phrases to use.

Transcript

Click on a timestamp to play from that location

0:00.0

Once your business gets to a certain size, the cracks start to emerge.

0:05.4

Things you used to do in a day take a week.

0:08.3

You deserve a customized solution, and that's NetSuite.

0:12.8

Learn more when you download NetSuite's popular KPI checklist,

0:16.9

absolutely free at NetSuite.com-womenitwork.

0:21.2

That's NetSuite.com-womenitwork.

0:25.2

I'm Amy Gallo, and this is Getting Along, a series where I help a guest,

0:32.4

and you, and everyone else listening, learn to work with anyone,

0:36.0

even difficult people.

0:38.5

By difficult, I mean rude, unprofessional, or hostile,

0:42.5

bad behavior that wears us down.

0:45.4

No one should have to grin and bear it.

0:47.8

Change is possible, but the answer isn't to suppress our emotions

0:52.2

or hope the problem person leaves.

0:54.2

Neither is retaliating or shaming them.

0:57.3

These are lessons I've picked up from being a career coach,

1:00.3

studying conflict, and spending the past couple of years

1:03.7

reading about behavioral science and interviewing researchers for a book.

1:08.2

It's also called Getting Along.

1:11.8

Tending to our toughest work relationships is worth the trouble.

1:15.8

After all, they loom large in our lives,

1:18.4

and have a disproportionate impact on our experiences.

...

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