Generational Conflict

Dear HBR:

Harvard Business Review

Careers, Business/management, Work, Advice, Harvard, Help, Mentor, Workplace, Business, Management, Challenges, Entrepreneurship, Hbr, Office, Business/careers, Business/entrepreneurship

4.6 • 782 Ratings

🗓️ 8 March 2018

⏱️ 35 minutes

🔗️ Recording | iTunes | RSS

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Summary

Do you have a hard time with older or younger co-workers? Dan and Alison answer your questions with the help of Jennifer Deal, the co-author of “What Millennials Want from Work.” They talk through what to do when you’re struggling with an older colleague, when you’re managing a much older worker, and how to motivate younger employees who seem lax on the job. Editor's note: This episode was updated April 11, 2018.

Transcript

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0:00.0	Welcome to Dear HBR from Harvard Business Review.
0:03.6	I'm Dan McGinn.
0:04.7	And I'm Alison Beard.
0:12.2	Work can be frustrating, but it doesn't have to be.
0:15.5	The truth is that we don't have to let the tension, conflicts, and misunderstandings get us down.
0:22.1	We can do something about them.
0:25.7	That's where Dear HBR comes in.
0:27.7	We take your questions about workplace dilemmas, and with the help of experts and insights
0:33.0	from academic research, we help you move forward.
0:41.2	Today we're answering your questions about generational conflict.
0:43.6	And here to help us is Jennifer Deal.
0:46.3	She's a researcher at the Center for Creative Leadership.
0:50.0	She also co-wrote the book, What Millennials Want from Work.
0:51.9	Jennifer, thanks so much for coming in.
0:53.7	Thanks for having me.
0:57.0	So, Jennifer, we're two Gen Xers in the room.
0:59.5	What generation do you identify with?
1:01.0	I'm a Gen Xer as well.
1:02.0	Okay.
1:06.9	So we're all Gen X, which maybe sounds like it wouldn't make for a great diversity of opinion on this show.
1:11.7	But we are in a unique position because we remember what it was like to be young,
1:14.3	and we also know what it feels like to be old.
	...

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