Welcome and thank you for downloading another or maybe it's your first episode of the INSDEC London podcast. Matthew Grant here,

one of the partners at INSDEC London. Now, as we've been moving rapidly, if not always smoothly,

to full digital communications in the last few months, it is worth pausing for a minute to wonder

what's been happening to those activities. They've traditionally relied on face-to-face meetings.

Well, insurance underwriting seems to be doing okay so far. They've managed to make most of

the transition to digital. But recruiting is one area where physical in-person meetings

have almost always been required when making senior hires. Well, that's not been happening

recently, but people are still hiring. And maybe there's

been too much reliance in the past on face-to-face interviews anyway. There's certainly can be a lot

of inefficiency in that whole process. And recruiting itself really hasn't changed in the last

few decades. This is part of our occasional series exploring best practices in innovation and

building and running businesses.

I'm talking this week to Gavin Namer. Gavin has been an executive recruiter for insurance for many

years and I was intrigued to find out what's been happening in these last few months and what

his advice is to those who are hiring or looking for new roles when you've got to do this

digitally.

Gavin, it's delightful to be talking to you. We don't often speak to people from Canada, so thank

you very much for joining us. Now, you and I have known each other for many years, and I've always found you a really

useful and fascinating insight into what's going on in insurance and technology.

You sort of sit at that intersection between traditional insurance and new applications, both

within insurance and technology, and you seem to be able to speak the language of both of them.

So it's really good to hear your insights into what's happening this now in the world of recruitment

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