Future of Insurance in the Age of Customer Intimacy and IoT

Technology Revolution: The Future of Now

Bonnie D Graham

Business News, Technology, News

4.9 • 108 Ratings

🗓️ 11 February 2015

⏱️ 57 minutes

🔗️ Recording | iTunes | RSS

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Summary

The buzz: Future of Insurance. According to a survey from SAP and the Economist Intelligence Unit (EIU), long-standing insurance companies are struggling to keep pace with strong competition from other industries that offer advanced consumer-facing insurance capabilities. Can traditional insurers survive? It may depend on how well they embrace analytics and learn to incorporate data from M2M and IoT. brbr The experts speak. Anthony O'Donnell, Insurance Innovation Reporter: "Now Harrison was prepared to reject 25 years of his own work and move ahead on an almost untried technology…" (NOVA) Karen Furtado, SMA: "We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten." (Bill Gates) Hugh Anderson, SAP: 'Your success in … is based on your ability to change faster than your competition, customers, and business." (Mark Sanborn) Join us for Future of Insurance in the Age of Customer Intimacy and IoT.

Transcript

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0:00.0	The following program is being brought to you on the Voice America Business Channel.
0:05.1	For more information about our network and to check our additional show hosts and topics of interest,
0:09.7	please visit voiceamerica business.com.
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0:19.5	The views and ideas expressed on the following program are strictly those of the host or guests
0:24.1	and do not necessarily reflect the views and ideas held by the Voice America Talk Radio Network,
0:29.4	its staff, and management.
0:45.0	Welcome. Welcome to the most nutritious hour of business talk all week.
0:48.8	This is Coffee Break with Game Changers, presented by SAP.
0:51.3	The best run business is run SAP.
0:54.1	Your host and moderator is Bonnie D. Graham.
0:58.5	You'll hear from the innovators who have learned to use game-changing technologies to shake up the status quo and help move today's businesses in new directions.
1:02.2	Now, here's Bonnie D. Graham.
1:04.3	Welcome, welcome, welcome.
1:05.6	And if you want to run with the game changers, you're absolutely in the right place.
1:10.5	This is Coffee Break with Game Changers Radio coming to you live Wednesday, February 11, 2015. If you're keeping track, this is episode number 168. Woohoo. Interesting topic today. Insurance in the age of customer intimacy and the Internet of Things, a lot to talk about. So let's get started.
1:28.3	The buzz on the street is the future of insurance with a question mark after that.
1:33.5	According to a survey from SAP and the Economist Intelligence Unit, many of you know that is the EIU,
1:40.2	longstanding insurance companies are struggling. They are really struggling. Why? They're trying to
1:45.9	keep up with strong competition. It's not coming from each other. It's coming from other industries
1:51.3	that are now able to offer advanced customer-consumer-facing insurance capabilities. That's a big
	...

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