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The Home Service Expert Podcast

From Sales Rep to $28M: What Jordan White Learned Building Seek One Roofing

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.7793 Ratings

🗓️ 4 May 2026

⏱️ 64 minutes

🧾️ Download transcript

Summary

🚀 FREEDOM 2026 Get your Tickets Today! https://homeservicefreedom.com/

💎 Top 5 Takes for this Episode! There are two types of business owners — those who build for cash flow, and those who build enterprise value to sell. 

Know which one you are before you start. More marketing never fixes a broken operation. Fix your booking rate, cancellation rate, and conversion rate first. Then scale spend. A players today can become C players in two years.

The business grows, the people don't always grow with it. Watch for it. Never take on work outside your lane just because it's a big dollar. Scope creep creates liability, inflates AR, and distracts the whole team. 

"Everybody wants the views, but very few people are willing to take the hike." — the one quote that defines the cost of real success.

-- 🕐 TIMESTAMPS 🕐 --
00:00 - Introducing Jordan White and Seek One Roofing

01:13 - The hardest thing in business right now

03:13 - Building a business as an asset vs. a cash flow machine

04:50 - Year by year: $2.5M to $28M in four years

07:32 - What salespeople don't know when they start a company

09:57 - Why some industries are impossible to scale

12:37 - Building trust and credibility before you have a brand

13:25 - What happens at $28M — private equity, roll equity, or rebuild

17:52 - How faith shows up in real business decisions

20:49 - Protecting integrity while training salespeople to win

22:20 - The marketing formula nobody talks about

23:30 - Why adding more marketing spend right now is a mistake

24:44 - Building a real-time data dashboard with custom metrics

26:58 - Why you should own a market before you enter a new one

29:47 - When to walk away from a market (we pulled out of 7)

31:35 - The hardest leadership lesson Jordan learned

33:17 - Turning down an $8.3M commercial job and why

36:31 - Aaron Stokes tribute — the plane accident and what it meant

38:53 - What loss teaches you about enjoying the journey

41:47 - If you don't enjoy the journey, the destination won't change it

43:01 - Don't tie your identity to your business

43:12 - What changes as a leader when the company outgrows you

45:57 - The CFO who sees around corners

1:04:30 - Colin's story: from Tractor Supply at 19 to $273K in year one

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Live Q&A submission form: https://homeserviceexpert.com/questions

Transcript

Click on a timestamp to play from that location

0:00.0

Year one, we did two and a half million, year two, five and a half, year three, ten and a half,

0:04.6

year four, twenty. This year we're on pace to do twenty-eight to thirty-two. We really

0:09.1

measure about everything we need to to be able to continue for this business to sort.

0:15.0

What's one thing you're going through right now? that's the hardest thing in business for you

0:21.7

that you've ever dealt with.

0:23.6

Marketing.

0:24.6

We're dealing with it right now, taking the business, diversifying it.

0:28.6

And roofing, it's a lot of door-to-door, and we're really focused on building two or three

0:33.6

different legs and tiers to this business to diversify and create predictability

0:37.7

and reoccurring.

0:39.1

And so it's really understanding the different channels of fueling this business to take

0:43.8

us to 50 million here in the next two years through marketing.

0:48.5

And do you love insurance or do you hate it or a little bit of insurance and regular clients?

0:57.2

Yeah, I absolutely love it.

0:58.5

You know, a lot of people say, hey, you know, insurance, re-roofing, the industry is changing,

1:03.4

a lot of shifting.

1:04.7

At the end of the day, I think it's great to be able to adapt and play ball and have a blend

1:08.3

of everything, right?

1:09.3

And so that's our main goal here at Seek 1 is we want to diversify and have about a 33% split amongst, you know, resi retail

1:18.9

roofing and in about 33% you know, resi re-roofing and in about 33% residential custom home build,

1:28.3

new construction roofing.

1:29.3

So we're really focused right now on trying to,

...

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