AI Will Run Your Business Sooner Than You Think (Boris Valkov)
The Home Service Expert Podcast
Tommy Mello
4.7 • 793 Ratings
🗓️ 1 May 2026
⏱️ 52 minutes
🧾️ Download transcript
Summary
Boris Valkov is a seasoned software engineer and entrepreneur with a track record of building and scaling products at some of the world's most influential tech companies. He previously worked at Facebook and Slack, where he contributed to high-impact systems used by millions of users globally.
He is the co-founder of Lace.ai, an AI-driven platform focused on helping businesses unlock insights from their data and improve performance through automation and smarter decision-making.
With deep expertise in artificial intelligence, machine learning, and scalable systems, Boris brings a practical, builder-focused perspective on how technology is reshaping modern businesses. His work sits at the intersection of AI, operations, and the future of work, helping companies move faster and operate more efficiently in an increasingly automated world.
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Transcript
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| 0:00.0 | We recently did an analysis of what is the average ROI for our customers. |
| 0:05.7 | And I think the analysis came down to 17X. |
| 0:10.7 | Welcome to the home service expert, built for blue-collar entrepreneurs who are ready for more. |
| 0:16.1 | When your customer says yes, stop talking. |
| 0:19.7 | You find that the pursuit of a goal, at least for me, is a source of my happiness. |
| 0:25.4 | You're never going to a successful doing what everyone else does. |
| 0:27.5 | New episodes every Monday. |
| 0:31.6 | Before we get started, I wanted to share two important things with you. |
| 0:35.2 | First, I want you to implement what you learned today. |
| 0:37.9 | To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the |
| 0:42.9 | interview. Also, if you haven't got your copy of my newest book, Elevate, please go check it out. |
| 0:48.6 | I'll share with you how I attracted and developed a winning team that helped me build a $200 million |
| 0:52.7 | company in 22 states. |
| 0:54.7 | Just go to elevate and win.com for slash podcast to get your copy. |
| 0:59.1 | Now let's go back into the interview. |
| 1:00.8 | All right, guys, welcome back to the home service expert today. |
| 1:03.9 | I got an awesome guest. |
| 1:05.2 | His name is Boris Volkov. |
| 1:07.7 | Boris comes to my house once a month. |
| 1:10.0 | And we literally only talk about A1 garage |
| 1:12.8 | or service of what we're going to do to make A1 a stronger company. We've recently |
| 1:17.5 | added a lot of specific things to A1 like speed to lead, better training for the CSR. |
... |
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