From Humble Beginnings to Business Success with Ismael Valdez

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8 • 705 Ratings

🗓️ 16 June 2025

⏱️ 59 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service.

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00:00 The Journey to Success

03:01 Building a Winning Team

05:58 The Role of Competition in Business

08:54 Learning from Industry Leaders

12:05 The Importance of Profitability

15:01 Navigating Private Equity

17:49 The Impact of Private Equity on the Industry

20:58 Preparing for Business Growth

23:53 Leadership and Company Culture

26:57 Legacy and Future Generations

32:29 Parenting with Purpose

34:08 The Importance of Delegation

36:28 Cultivating a High-Performance Team

39:06 Learning from Mistakes

41:13 Navigating Business Growth

44:47 The Drive for Success

45:25 Market Expansion Strategies

48:20 The Role of AI in Home Services

52:23 Innovations in HVAC Technology

Transcript

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0:00.0	I think my rule of thumb is you've got to be between $20 to $25 million.
0:03.2	You've got to have a structured management system inside the operation that's producing
0:06.7	profit in order for you to even think about adding a second trade or adding a second,
0:12.1	third location.
0:12.9	It's hard, man.
0:13.8	Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs
0:19.4	and experts in various fields, like marketing,
0:22.4	sales, hiring, and leadership to find out what's really behind their success in business.
0:28.6	Now, your host, the Home Service Millionaire, Tommy Mello.
0:33.5	Before we get started, I wanted to share two important things with you.
0:36.9	First, I want you to implement what you learned today.
0:39.3	To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview.
0:45.1	So I ask the team to take notes for you.
0:47.0	Just text, note, N-O-T-E-S, to 888-526-1299.
0:54.1	That's 888-5-26-1299. That's 888-526-1299, and you'll receive a link to download the notes from today's episode.
1:01.8	Also, if you haven't got your copy of my newest book, Elevate, please go check it out.
1:06.7	I'll share with you how I attracted and developed a winning team that helped me build a $200 million company in 22 states.
1:12.7	Just go to elevate and win.com for slash podcast to get your copy.
1:17.1	Now let's go back into the interview.
1:19.0	All right, guys, welcome to the Home Service expert.
1:20.7	Today I got a great friend of mine, Ishmael Valdez, who just really, really smart guy.
1:30.5	I would never bet against him. In fact, he called me up and he said, hey, I'm doing this thermostat stuff. And he asked, you know, we're like it with
	...

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