Food Delivery Wars | Deliver or Die | 3

Business Wars

Wondery

History, Business, David Brown, Management

4.6 • 13.2K Ratings

🗓️ 14 June 2021

⏱️ 32 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

It's December 2014, and Grubhub's Matt Maloney is feeling the heat. Competitors are eating away at his market share, so he decides to change direction. Grubhub finally starts delivering food with its own drivers. But will it be enough to outpace the other fast-growing upstarts?

DoorDash, meanwhile, struggles to raise funds at a steep valuation. And the company comes under fire for some less than savory business practises. Postmates has cornered the high-end market and Uber Eats expands from an Uber feature to a standalone app. But angry drivers threaten the entire food delivery business model.

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Transcript

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0:00.0	Hey, prime members, you can listen to business wars at free on Amazon music. Download the app today.
0:16.6	December 2014, Chicago.
0:20.3	Matt Maloney is sitting in the Grub Hub office.
0:23.4	The Midwest winter wind is howling outside. Snow already covers the ground.
0:28.5	He runs his fingers through his brown hair and size.
0:32.5	It's been a busy year. His first as CEO of a publicly traded company.
0:40.0	Maloney looks up. His co-founder Mike Evans is at the door.
0:44.4	Hey, Mike, what's up?
0:46.4	Evans holds up his phone. Did you see this Amazon news?
0:50.4	No, it's going on.
0:52.0	Evan starts reading for an article. This past week,
0:55.4	Amazon quietly launched online takeout and delivery via Amazon local.
1:00.4	The service only appears to be live in Amazon's hometown of Seattle for now,
1:05.4	but you can be certain that the company has much larger ambitions.
1:09.4	Evan slumps down into a chair in front of Maloney's desk. Maloney looks at him.
1:15.4	****
1:16.4	Amazon already has the infrastructure.
1:19.4	If people start using them to order food, we're screwed.
1:22.4	Yeah, it's not just them. Uber is expanding its meal delivery program.
1:28.4	Postmates just announced they've completed a million deliveries.
1:32.4	Door dash is raising more money and growing like crazy.
1:35.4	They're still small compared to us, but they're gaining ground.
	...

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