Finding the Perfect Team for 5-Star Service | Team Builders

The Tom Ferry Podcast Experience

Tom Ferry

Education, Business, Self-improvement

4.7 • 1.1K Ratings

🗓️ 3 June 2021

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

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Summary

Why do you want a team? For Joy Metalios, it’s all about delivering 5-Star service to every single one of her clients, no matter how much she stands to gain on a sale. It’s about taking every job, seizing every opportunity to give more value, and enjoying the journey together. It might not be about the money for Joy, but she currently has a team of TWENTY-THREE PEOPLE who closed 140 transactions last year at an average sales price of $2.5 million. I’d say she’s doing something right. On this week’s Team Builders, I talked with Joy about how to find the right team for you and what the best ways to lead are once you have them. You won’t want to miss this!

Transcript

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0:00.0	Welcome to the Team Builder Show,
0:01.3	where the most successful team leaders share
0:03.5	how to build, scale, organize,
0:05.8	and ultimately maximize your sales team results.
0:09.2	[♪ OUTRO MUSIC PLAYING [♪
0:12.9	Hey, welcome back to the Team Builder Show.
0:15.0	Today, I've got a rock star in my presence
0:17.4	who has 23 people on her team, 17 agents, six support staff,
0:21.7	and there's a little rotation inside there
0:23.1	where their ISA team, and for context,
0:25.2	last year, 140 transactions with an average sales price
0:27.7	of 2.9 million.
0:30.2	Joy, welcome to the show.
0:31.2	Thank you. Thank you for having me.
0:32.4	So, you know, for the person that maybe hasn't met you,
0:35.6	hasn't seen you, give us some context.
0:38.1	Not only, you know, Fairfield County, Connecticut.
0:40.4	Yep. What are the markets that you serve
0:42.0	and how long you've been in the business?
0:43.6	Oh, okay, so I serve Greenwich, Connecticut,
0:46.0	all of Fairfield County, Darian, Danbury, we do it all.
0:49.3	Mm-hmm.
	...

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