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Money Rehab with Nicole Lapin

FBI Hostage Negotiator Chris Voss on How to Get a Raise, a Better Job Offer, and Everything Else You Want

Money Rehab with Nicole Lapin

Money News Network

Self-improvement, Business, Education

4.6 • 1.7K Ratings

🗓️ 25 May 2026

⏱️ 88 minutes

🧾️ Download transcript

Summary

Chris Voss spent two decades at the FBI and became the Bureau’s lead kidnapping negotiator. Today he sits down with Nicole to teach you how to leverage the same psychological tactics to get the salary you want. Chris and Nicole break down exactly what to say to get a raise, how to walk into a new job offer and negotiate without burning bridges, and how to get people to want to pay you more. Chris reveals why finding “common ground” is actually a recipe for resentment, why throwing out a number first can kill a deal, and the three conflict types — fight, flight, and make friends — that explain how almost every deal goes sideways.  Then Nicole and Chris get into why remote work might be quietly tanking your career, an analysis of President Trump’s negotiation style and The Art of the Deal, plus the two lines of code planted in your head before age five that drive everything you do with money, work, and relationships. Finally, because Nicole had to ask, Chris explains what you should say if you’re ever in a hostage situation. Check out Nicole's financial literacy course The Money School Find a Financial Advisor or Financial Coach from Nicole's company Private Wealth Collective Watch video clips from the pod on Money Rehab's Instagram and Nicole Lapin's Instagram Check out Nicole’s Favorite Chris Voss Book “Never Split the Difference” Learn More About The Black Swan Method Here's what Nicole covers with Chris:  00:00 Are You Ready for Some Money Rehab?  01:00 Why Splitting the Difference Builds Resentment 03:19 The Myth of “Common Ground” 06:57 Stories From Being the Lead Hostage Negotiator For the FBI  07:51 How to Get Your Boss to Want to Pay You More  16:00 The Mistake of Getting Too Personal 18:51 What Should You Say If You’re a Hostage? 19:19 In A Raise Negotiation, Should You Bring Up a Competing Offer? 22:19 Is Body Language Really Important? 27:12 Does Chris Voss Get Nervous While Negotiating? 28:36 Negotiation Role Play and the Script For Getting a Raise 30:31 Should You Throw Out a Number First? 32:25 Don’t Ask “How Can I Help?” 42:15 Negotiating Non-Monetary Perks (Remote Work, Vacation Time, and More)43:06 Chris’ Take on Remote Work: It Makes You a C-Player  47:31 How to Use Empathy in a Negotiation  48:00 Why Being Playful Makes You 31% Smarter  50:20 The Three Conflict Types and Why Deals Die  59:00 Analyzing Donald Trump’s Negotiation Style 01:08:51 Debunking Negotiation Myths 01:16:00 Rating Deal-Making Cliches  01:18:13 How To Get Inside Someone’s Head 01:22:38 How Your Upbringing Influences Your Negotiation Skills 01:25:47 Chris Voss's Tip You Can Take Straight to the Bank

Transcript

Click on a timestamp to play from that location

0:00.0

I consider negotiation cardio, but sometimes I need to actually move my body. To trick myself

0:07.4

into working out, I like to switch it up. I recently went to a new gym to meet with a trainer

0:13.5

my friend recommended. I hated it. It was too hard. It was too fast. And also somehow boring, the only easy part was paying on my way out.

0:26.0

Thankfully, they used Square so I could tap and go and never think about doing pendulum squats again.

0:33.3

Support for today's episode comes from Square. the easy way for business owners to take payments,

0:40.1

book appointments, manage staff, and keep everything running in one place. Whether you're

0:45.7

selling lattes, cutting hair, detailing cars, or running a design studio, Square helps you run

0:52.9

your business without running yourself into the ground.

0:56.7

And right now, listeners can get up to $200 off Square hardware when you sign up at Square.com

1:04.1

slash go slash MNN. That's SQUA-R-E.com slash go-slash MN, visit Square to get started because the right tools make all the

1:16.7

difference. This episode was taped in the Money News Network studio brought to you by US Bank.

1:22.2

What's the secret to getting more money? It's how you ask for it. Today on Money Rehab, Chris Voss teaches us exactly

1:29.6

how to ask for and get what we want. Chris has spent two decades with the FBI, where he became

1:35.4

the lead international kidnapping negotiator. He's top business negotiation at Harvard and at Georgetown.

1:41.2

He's written bestselling books on negotiation, including Never Split

1:44.6

the Difference, which is one of my absolute favorites, and my husband is obsessed to. He tells

1:49.3

us exactly what to say to get a raise at work, how to negotiate a better job offer, what

1:54.2

mistakes kill a negotiation before they even start, and the negotiation myths that are actually

1:59.6

setting you up to fail.

2:06.8

I'm Nicole Lapton, the only financial expert you don't need a dictionary to understand.

2:09.4

It's time for some money rehab.

2:19.5

Chris Foss, I am so excited to welcome you to Money Rehab.

...

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