Fan Mail Friday #129 | Listening Instead of Thinking Ahead

The Art of Charm

http://www.TheArtOfCharm.com

Business, Health & Fitness, Education

4.7 • 11K Ratings

🗓️ 25 August 2017

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Time for Fan Mail Friday, where we'll be answering your questions and dropping some knowledge and feedback to help you kick the weekend off right. Let's cut to it! In this episode: How do you deal with a toxic co-worker who happens to be related to the owner of the company? How does public speaking differ between salespeople and teachers? Listener thoughts on destigmatizing misophonia. Finding the right fit when changing jobs is always a gamble, but you always have this option. Feedback from our IRS agent friend from FMF 125: "Listening instead of thinking ahead" is a work in progress. What do you tell the family of judgmental Ivy Leaguers about the break you took from college when you were pretending to be there all along? Documentary of the Week: The Internet's Own Boy: The Story of Aaron Swartz Quick shoutouts to Ian Fischer in Senegal and Kyle Schaffer in China! Have any questions, comments, or stories you'd like to share with us? Drop us a line at [email protected]! Check out Jordan's (@TheArtofCharm) other show: The Forbes List, and Jason's (@jpdef) other show: Grumpy Old Geeks. Full show notes at https://theartofcharm.com/fmf129/ Find out more about the team who makes The Art of Charm podcast here! Catch season two of Leah Remini: Scientology and the Aftermath on A&E! Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Take the Art of Charm Challenge by clicking here, or text AOC to 38470. We'll take you step by step to becoming better at making personal and professional connections, becoming a better networker, increasing your personal social capital and charisma. This is for both men and women! HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!

Transcript

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0:00.0	Welcome to the Art of Charm. I'm your host Jordan Harbinger. Today it's me and producer
0:12.8	Jason DeFilippo because it's Fan Mill Friday. You may not have all the answers but we have
0:17.1	a lot of your questions. Of course, Fan Mill Friday, those questions come from you.
0:21.0	Alright Jason, what's up first?
0:23.0	Hi Jordan and Jason. I'm looking for specific advice on how to deal with a toxic co-worker
0:27.2	who is related to the owner. I've been working at company X for four years now and went
0:31.7	from web developer to second man on the totem pole behind the owner. I moved fast thanks
0:36.6	to you guys and hard work. And now realize that the owner is over influenced by a family
0:41.2	member that one complains to the team about each sales call they take. Two talks about
0:46.0	our customers openly negatively. Three doesn't put in the effort the other folks in the
0:50.7	office do and reaps way more benefit. And fourth directly sways the owner of the company
0:55.7	to implement things that in my opinion hurt the business. Overall, this person is extremely
1:00.3	negative as well as rude to customers and the rest of the office is showing signs of being
1:04.6	fed up or being closed off. Several employees have been let go after voicing themselves against
1:09.6	this employee. I've explained the lack of etiquette and rudeness to customers to the owner
1:13.7	as well as provided possible solutions to the problem several times and in several ways.
1:18.7	The owner always appreciates my input and talks about implementing but never does and sometimes
1:23.2	even lies about doing so. My dilemma is that I really do like what I'm learning, love
1:28.0	the flexibility and make really good money in a town that doesn't have too much opportunity.
1:32.7	It's hard for me to be a leader in a company where there is a mismatch of values. At the
1:36.7	top, it seems that the company is more about greed than solving problems for our customers.
1:41.3	Do you guys have any ideas on how I can avoid being so troubled by this person? I appreciate
	...

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