Expanded Email Guidance #1

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.6 • 1.4K Ratings

🗓️ 6 October 2014

⏱️ 20 minutes

🔗️ Recording | iTunes | RSS

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Summary

Part of our periodic series with rules about how to professionally handle email.

Transcript

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0:00.0	Welcome to Manager Tools.
0:02.0	Today's topic, expanded email guidance number one.
0:06.0	Here we go.
0:07.0	Okay, Danny, you get a lot of email, right?
0:11.0	Yes.
0:12.0	Like so, okay. And I assume the subject of email. email, right? Yes. Okay.
0:13.0	And I assume the subject of email comes up in conferences quite a week.
0:17.4	Every week, yeah.
0:18.4	Every week, okay.
0:19.4	It's, yeah, it's pretty funny.
0:20.1	I just was, uh, with a client this week and talked about email and I actually asked
0:27.0	the group raise your hand if you ever got trained on email and I think I had
0:31.2	about 22 23 people in the room and two people raise their hand and I'm pretty sure that when they were saying oh yeah I've been trained on email
0:41.2	They were probably thinking technically, I'm assuming, I don't think, I did not drill
0:47.2	down with them or ask a follow-up question, but my guess is, usually when I asked that at conferences and people say oh yeah I got
0:54.0	trained on email what they mean is I got trained on how to use our email service or you
1:01.3	know I got trained on how to send attachments
1:03.7	typically they're not talking about I was trained on how to use email in a
1:08.6	professional effective manner right so email training is kind of like management training.
1:14.0	Yes. It really doesn't exist.
1:16.0	And you spend all your time, if you're a manager, you spend all your time doing it.
1:20.0	You get no training.
	...

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