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Decoding Sales

Episode 4: Negotiation curveballs

Decoding Sales

Peter & Alex

Sales, Business, Software Sales, Virtual Selling, Entrepreneurship, Enterprise Sales

5.020 Ratings

🗓️ 23 November 2020

⏱️ 22 minutes

🧾️ Download transcript

Summary

Send a text In this episode Peter and Alex discuss how to handle unexpected obstacles that come about during a high stakes negotiation. Topics covered include: How to handle prospects asking for additional discounts when they've agreed to a floor alreadyThe ability to think aloud during a negotiation call while using common language to bridge differencesWays to ensure the deal does not get delayed and that you can still pin down a realistic close date, even when curveballs are thrown at...

Transcript

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0:00.0

In this episode of Decoding Sales, we're going to talk about how to handle curveballs in the middle of a high-stakes negotiation.

0:12.0

When something throws you off, how do you handle it

0:14.9

in a way that keeps your credibility, lets it keep momentum?

0:18.1

Well, not keeping away things you don't really want to share.

0:20.7

That's what this episode's all about.

0:22.3

My name's Alex, and I am the engineer. My name is

0:24.9

Peter and I'm the salesperson for this podcast. All right, Peter. Well, let's dive right in.

0:29.7

When somebody throws you a curveball, when you're this close to getting the deal done.

0:34.8

How do you handle it?

0:36.0

I actually like to think out loud over a call with the prospect to handle those curve balls.

0:41.1

You know, brainstorming in real time, showing that you're able to think on your

0:44.6

feet and be nimble is really effective because it does a couple things. One is it builds credibility on the other

0:51.7

side that you are in fact bringing unique solutions to the table and that you're not just simply parroting or repeating what your manager or your organization might want you to say.

1:02.0

So that trust building factor I think is really important. or your organization might want you to say.

1:02.8

So that trust building factor I think is really important.

1:05.4

The second thing I think that thinking out loud and getting on the phone to negotiate in real

1:09.7

time helps with is it really helps unstick some of the hairy negotiating points that are really hard to replicate

1:16.8

in tone and dynamic over an email or written form or in piecemeal other forms of communication.

1:24.3

So that's what I would do is just get on the phone

1:27.0

and really go through this negotiation ping pong

1:30.0

in rapid fires so that you're able to get through the curb

1:33.0

balls that may come about.

...

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