Episode 323: Addressing Incivility in Healthcare with Dr. Sam DeMaria

Anesthesia and Critical Care Reviews and Commentary (ACCRAC) Podcast

Jed Wolpaw

Health & Fitness

4.7 • 1.5K Ratings

🗓️ 14 December 2025

⏱️ 63 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this 323rd episode I welcome Dr. Sam DeMaria to the show to discuss his new book "The Invisible Cut: Incivility's Silent Toll on Healthcare". We discuss why incivility is so common in healthcare, how to address it in the moment, and how we can build a more civil culture in the future.

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Transcript

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0:00.0	Hey, what's up y'all? Kelly Clarkson with Wayfair. My favorite thing about the holidays?
0:04.0	Dacking out my whole house. It's not a competition, but if it was, well, I'd win the season with Wayfair. Outdoor inflatable Santa? Got it on Wayfair. Trees, lights, and ornaments? Wayfair. Hosting must-havs, like dining sets, beds, sheets, and towels, Wayfair.
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0:22.6	visit Wayfair.com towels, Wayfair. For everything in your style delivered with fast and free shipping,
0:22.6	visit Wayfair.com or the Wayfair app to win the season. But again, it's not a competition.
0:27.7	Wayfair, every style, every home.
0:31.9	Hey there, Ackrackers. I want to tell you about a CME conference that I will be speaking at in the new year from February 28th to March 7th, 2026.
0:40.9	It is an amazing conference.
0:43.6	It is the holiday seminars conference in Maui at the Hyatt Regency Maui Resort and Spa.
0:49.7	I have been there before.
0:51.0	I've spoken at this before and it is incredible.
0:53.3	The family, the Smith family that puts this on, they really do an incredible job. It's going to be some amazing speakers. It's going to be, it's a beautiful hotel and an opportunity to really enjoy Hawaii and Maui, and especially at a time when Maui is trying to recover from the wildfires, they're really going all out to try to make the tourist experience an amazing one. So I think this is a great year to come, and the conference is going to be incredible. You're going to hear from amazing speakers who are going to go over really, really high-yield topics. I highly, highly recommend signing up for this. You can go to holiday seminars.com and click on the Maui link and you can register there.
1:28.7	You can use CME money.
1:30.1	It is going to be amazing.
1:31.3	So I hope I will get a chance to see you there.
1:33.5	It'll be a ton of fun.
1:49.3	Hello and welcome back to Ackrak.
1:53.6	I'm Jed Wolpaw, and we've got a fabulous show for you today, one that I think is just crucially important and will make a big difference for a lot of people.
1:56.6	I have with me, Dr. Sam D. Maria.
1:59.3	He's a professor and vice chair for research in the Department
2:01.6	of Anesthesiology at the Mount Sinai Health System. And he recently published a book, and it is
2:06.1	fabulous. I read it and just was totally into it called the Invisible Cut, Incivility's Silent
	...

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