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Increase Your Impact with Justin Su'a | A Podcast For Leaders

Episode 2,182: Active Listening

Increase Your Impact with Justin Su'a | A Podcast For Leaders

Justin Su'a

Business, Sports

4.91.3K Ratings

🗓️ 22 October 2025

⏱️ 5 minutes

🧾️ Download transcript

Summary

In this episode, I talk about active listening.

Transcript

Click on a timestamp to play from that location

0:00.0

Good morning and welcome to the Increase for Impact Podcast. I'm Justin Sua, episode 2182. Today we're

0:06.6

talking about how to be a more effective listener. If you want to be a great leader, listening needs to be an

0:15.9

important component to your leadership toolbox. There are many studies that show that trust leads to improve performance.

0:26.2

And the leader that's able to listen to their people improves trusts which also improves performance.

0:33.5

And so if you want to improve your trust with you and your people, and it doesn't matter if you're a CEO of a company, if you are a parent, if you're a coach or a teacher, maybe you're just a not just, but maybe you're a team captain.

0:46.4

And maybe you're a youngster in high school. Learning how to be a better listener is huge in order to become a better leader.

0:54.1

Now, if you think to yourself that you're not

0:56.2

very, you're not a very good listener and you want to learn how to do it, here are four things

1:01.5

that you can do to help you become a better listener. Number one are nonverbal cues. You want to

1:09.0

signal with your face and with your body that you are actually present

1:13.6

and listening to the person that you're talking to. You're not looking over their shoulder or

1:18.2

looking around. Your eyes are locked in on the present. You are not in your head. You're listening.

1:24.8

You're giving them nonverbal feedback with your body that you are fully

1:29.0

present. It's annoying to talk to somebody who seems like they want to move on. They don't want to

1:35.3

be there with you. You don't want to fall into that trap and do that to other people. Number two is

1:40.0

you want to reflect back what they're saying. Summar summarize their words, paraphrase their words,

1:47.0

give them their words in your own, give them their words back in your own words.

1:52.4

And as you do this, you show them that you're actually listening.

1:56.1

You're using their phrases.

1:58.4

You're reflecting back to them.

1:59.9

You're trying to understand and summarize

2:02.9

what they're saying and that reflects to them that you are actually listening.

...

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