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Increase Your Impact with Justin Su'a | A Podcast For Leaders

Episode 2,073: Managing Conflict

Increase Your Impact with Justin Su'a | A Podcast For Leaders

Justin Su'a

Business, Sports

4.91.3K Ratings

🗓️ 9 January 2025

⏱️ 3 minutes

🧾️ Download transcript

Summary

In this episode I talk about managing conflict.

Transcript

Click on a timestamp to play from that location

0:00.0

Good morning and welcome to the Increase Your Impact podcast. I'm Justin Sua, episode

0:04.6

2073, and today we are talking about conflict. And I want to share with you something that

0:13.4

might shift your approach to how you resolve conflict at home, at work, or in your respective team.

0:21.6

There's a guy named Morton Deuch.

0:23.6

He's a professor. He studied conflict many years ago.

0:28.6

And he found something really interesting.

0:31.6

And it's the difference between competition and cooperation

0:36.6

when dealing in these very difficult conflict conversations.

0:42.8

And he learned that when we approach conflict with a competitive mindset, it becomes all about

0:48.3

winning.

0:49.6

It's me versus you, and that mindset creates tension, distrust, and as you know, it usually makes things

0:57.2

worse for everybody. But he found that when we approach conflict with a cooperative mindset,

1:03.8

everything changes. People begin to trust each other. They communicate better. And instead of

1:10.5

focusing on who's right,

1:12.6

the focus becomes what's right.

1:17.1

And so the next time you're in a tough situation,

1:19.9

again, whether it's with a teammate, a coworker,

1:22.7

a family member, take a second and ask yourself,

1:26.8

am I trying to win this argument,

1:29.3

or am I trying to solve the problem?

1:31.3

And hopefully this shifts you from working together

1:35.3

instead of going head to head.

...

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