Ep. 68 – Drips COO, Justin Miller
Second in Command: The Chief Behind the Chief with Cameron Herold
Second in Command with Cameron Herold
4.9 • 224 Ratings
🗓️ 26 July 2019
⏱️ 50 minutes
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Summary
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| 0:00.0 | Welcome to the Second in Command Podcast, produced by the C.O. Alliance and brought to |
| 0:11.8 | its founder Cameron Herald. |
| 0:14.0 | In the second-in-command podcast, we talked to top COOs who share the insights, strategies, |
| 0:20.0 | and tactics that made them the chief behind the chief. |
| 0:23.0 | And now here's your host, Cameron Harold. |
| 0:27.0 | Justin has over 15 years of operating experience |
| 0:32.0 | with a deep background in information technology |
| 0:35.1 | management and infrastructure. |
| 0:37.1 | Currently Justin is the CEO of Drip's, a conversational texting platform where he's responsible for growth through implementing relevant processes and systems in addition to the oversight of the company's ongoing operations and procedures. |
| 0:50.0 | Prior to his current experience, Justin worked in private equity, primarily for technology focused funds where he served a dual role sourcing and doing due diligence as well as serving various CIO, COO operational roles in portfolio companies. |
| 1:05.2 | Before his time in PE, Justin founded a technology services and consulting company |
| 1:10.0 | and managed IT infrastructure and operations for banks, hospitals, universities, and other commercial businesses. |
| 1:16.0 | Justin holds a Bachelor Science and Business Administration from Northeastern University |
| 1:21.0 | and an MBA from the University of California Irvine. |
| 1:24.7 | Justin, welcome to the Second and Command Podcast. |
| 1:27.0 | I'm looking forward to learning a little bit about this. |
| 1:31.2 | So tell me a little bit about your experience in the, I guess, in the PE space and kind of what you pulled from that and maybe what you still use today in drips. |
| 1:40.0 | Yeah, I loved the PE space. |
| 1:44.0 | You know, as I'm sure you can relate to, |
| 1:47.0 | experience is everything for the most part |
| 1:50.0 | in a role like this, an operations role. |
| 1:52.0 | So being in a PE space, getting to work |
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