Ep. 64 – Driving Company Growth with Measurabl COO, Dana Arnold
Second in Command: The Chief Behind the Chief with Cameron Herold
Second in Command with Cameron Herold
4.9 • 224 Ratings
🗓️ 8 July 2019
⏱️ 39 minutes
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Summary
Transcript
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| 0:00.0 | Welcome to the Second in Command Podcast, produced by the C.O. Alliance and brought to |
| 0:11.8 | its founder Cameron Herald. |
| 0:14.2 | In the second-in-command podcast, we talked to top COOs who share the insights, strategies, |
| 0:19.8 | and tactics that made them the chief behind the chief. |
| 0:23.0 | And now here's your host, Cameron Herald. |
| 0:27.0 | Dana Arnold oversees business operations, |
| 0:32.6 | including human resources, accounting, finance, |
| 0:35.4 | legal, strategic partnerships, |
| 0:37.6 | customer success, and international operations |
| 0:40.0 | at measurable. |
| 0:41.2 | Dana has led the company through two early stage venture funding rounds |
| 0:44.5 | resulting in over 20 million in cash to the business and implemented processes to |
| 0:49.1 | support customer growth by over 270% in monthly recurring revenue. |
| 0:53.7 | Maintained employee net promoter scores in the high 70s, |
| 0:57.6 | which an industry excellent benchmark is 50, |
| 1:00.8 | and she's also taking the company through tremendous growth stages of the business. |
| 1:04.3 | Dana is also very passionate about the solution that measurable is bringing to the market, |
| 1:08.6 | scaling businesses, building a strong company culture and supporting innovation around protecting the environment. |
| 1:14.7 | Prior to Mejrable, Dana ran two departments, a 20-person data services team and a four-person |
| 1:20.3 | customer services team at Gobi, the tech enabled a real estate consultancy. |
| 1:24.5 | While at Gobi she was instrumental in building strategic partnerships, |
| 1:28.0 | directing business strategies, and improving data analysis and tools. |
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