If you had a really bad Monday, don't let that influence necessarily the entire month review

for what went wrong unless you believe that what went wrong on Monday can happen on any given

day ever again. If the case is like that broke on that day and that can break every day of the

month no matter what we

haven't fixed anything then we need to action that we need to do something about it and we

need to increase reliability there welcome to the second in command podcast produced by

the C.O. Alliance and brought to you by its founder, Cameron

Harold. In the second in command podcast, we talk to top COOs who share the insights, strategies,

and tactics that made them the chief behind the chief. And now, here's your host, Cameron Harold.

Hey, everyone. We've got a great guest on the Second Command podcast today. Awesome guy,

Brent Hagan, who is the chief supply chain officer at Lobb. Brent's the guy making sure

that billions of personalized mail pieces get to where they need to go, running all the logistics, supply chain,

and operations for this amazing platform. He's worked at huge companies like Amazon, Deliver,

and Eden, and he's a pro at handling super tricky logistics situations and systems, making

delivery routes faster in building strong supply chains that mix old school operations with modern

tech. Brent also has some serious brain power. He's done a bunch of executive programs at Wharton

has a bachelor's degree in organizational leadership from Purdue, and he's got to focus on manufacturing

in engineering tech. Today he's going to talk about some really interesting stuff, like how he

helped the 12-year-old startup kick off its next big chapter, how he avoids getting stuck in every

single meeting and why feedback is his secret weapon. He's also going to share how he spots up-and-coming

leaders inside the organization, how he keeps teams and projects on track with the company's vision,

handle switching between tasks like a champ,

...