Ep. 484 - Forensic Psychiatric Associates (FPAMED) COO, Ted Collins

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.5 • 1.6K Ratings

🗓️ 17 June 2025

⏱️ 42 minutes

🔗️ Recording | iTunes | RSS

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Summary

In today's episode of the Second in Command podcast, co-host Sivana Brewer is joined by Ted Collins, Chief Operating Officer of Forensic Psychiatric Associates (FPA Med).

During this fascinating conversation, you'll hear how Ted's career has taken him through high-pressure corporate environments and into a leadership role that demands both empathy and operational clarity. Discover a world where precision, timing, and emotional intelligence intersect to build strong client relationships and cohesive internal teams. The discussion touches on the subtle art of exceeding expectations while remaining grounded in clearly defined boundaries and agreements.

Ted shares thoughtful strategies for protecting visionary leaders from unnecessary decision fatigue while still ensuring they’re looped in when their insight is most valuable. You'll learn practical tools and routines that help manage both external client expectations and internal workflow tensions—especially in high-stakes, detail-sensitive industries.

This episode is a must-listen for anyone interested in sustainable leadership, operational finesse, and thoughtful growth.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

Enjoy!

In This Episode You'll Learn:

FPA Med's evidence-based process, involving psychological testing, record review, and psychiatric evaluation, followed by reports and testimony.
How Ted improved the intake process, reducing administrative hassle for Dr. Levy and the experts, and creating a more efficient team.
The importance of collaboration among experts, including consultations and pairing psychiatrists and psychologists.
The challenges and rewards of handling multi-plaintiff or mass tort cases, such as the assessment of 46 Navy sailors claiming PTSD.
Ted's process of negotiating with clients to maintain positive retainer balances and avoid administrative delays.
And much more...

Resources:

Connect with Ted: Website | LinkedIn | Email

Connect with Cameron: Website | LinkedIn

Get Cameron’s latest book – "Second in Command: Unleash the Power of Your COO"

Get Cameron’s online course – Invest In Your Leaders

Transcript

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0:00.0	Hey, it's Cameron Harold, the host of the Second Command podcast. Before we dive in, there's something you need to know.
0:05.5	If you're a C-O-O-V-P operations or you're in any role where you're the second-in-command to the CEO,
0:12.1	the C-O Alliance is the place for you. If you're the integrator to the visionary, you're going to want to join us.
0:18.4	The C-O Alliance is the world's leading community for the second command.
0:22.4	We've had over 500 members like you join from 17 countries to grow their skills,
0:27.6	connections, and confidence.
0:29.1	You'll get the tools, friendships, and a 10x guarantee to ensure that you get your
0:33.6	money's worth.
0:34.6	Go to COOalliance.com to learn more and see if you qualify.
0:39.0	You can even book a free call with our team to ask questions. Now let's jump into this week's
0:43.3	episode. So FPAMed stands for Forensic Psychiatric Associates, and we are a 17-year-old practice
0:50.7	of forensic psychiatrists and forensic psychologists who get hired by litigants or actually
0:57.4	by litigating attorneys seeking help with cases at the intersection of mental health and the law.
1:08.3	Welcome to the Second in Command podcast, produced by the COO Alliance and brought to you by its founder, Cameron Harold.
1:16.5	In the Second in Command podcast, we talked to top COOs who share the insights, strategies, and tactics that made them the chief behind the chief.
1:24.9	And now here's your co-host, former CEO of a multi-eight-figure remote company and alumni
1:31.0	member of the COO Alliance, Savannah Brewer.
1:40.1	Our guest today is Ted Collins, the chief operating officer at FPA Med, a company at the intersection of law and mental health.
1:49.5	Ted plays a unique role leading the team that supports their network of psychological experts and legal clients through intake, contracting, paralegal services, billing, and more.
1:59.2	With a background on health care and
2:01.2	telemedicine expansion, including launching national platforms like Syc Connect and scaling
2:06.2	bright heart health across 40 plus states, Ted brings a deep operational lens to complex service
	...

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