Ep. 466 - Neat Strategy and Operations Lead, Alicia Ramirez-Ingalls

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.5 • 1.6K Ratings

🗓️ 15 April 2025

⏱️ 48 minutes

🔗️ Recording | iTunes | RSS

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Summary

In today's episode of the Second in Command podcast, co-host Sivana Brewer is joined by Alicia Ramirez-Ingalls, Strategy and Operations Lead at Neat, a video communications device design company based in Oslo, Norway.

Throughout the conversation, Sivana and Alicia explore the challenges and experiences of navigating high-pressure environments, particularly when self-doubt and imposter syndrome inevitably arise. Alicia shares insights on how to balance personal uncertainty with the need to contribute meaningfully in demanding professional settings.

You'll hear about the concept of a "fail fast" mindset, which involves embracing failure as part of the learning process. Alicia explains how speed, agility, and a willingness to iterate can lead to breakthroughs, with real-world examples illustrating how this approach has shaped decision-making and growth within the company.

This episode offers practical advice for those looking to build effective partnerships in any field.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

Enjoy!

In This Episode You'll Learn:

Alicia's strong relationship with Janine Pelosi, the CEO of Neat, and her decision to join Neat after a career break.
The importance of not shying away from new challenges and making the most of opportunities to learn and grow.
Why leaders should provide a safe space for team members to communicate and learn from their mistakes.
The importance of trusting oneself and the team and being willing to take on new challenges.
And much more...

Resources:

Connect with Alicia: Website | LinkedIn

Connect with Cameron: Website | LinkedIn

Get Cameron’s latest book – "Second in Command: Unleash the Power of Your COO"

Get Cameron’s online course – Invest In Your Leaders

Transcript

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0:00.0	Hey, it's Cameron Harold, the host of the Second Command podcast. Before we dive in, there's something you need to know.
0:05.5	If you're a C-O-O-V-P operations or you're in any role where you're the second-in-command to the CEO,
0:12.1	the C-O Alliance is the place for you. If you're the integrator to the visionary, you're going to want to join us.
0:18.4	The C-O Alliance is the world's leading community for the second command.
0:22.4	We've had over 500 members like you join from 17 countries to grow their skills,
0:27.6	connections, and confidence.
0:29.1	You'll get the tools, friendships, and a 10x guarantee to ensure that you get your
0:33.6	money's worth.
0:34.6	Go to COOalliance.com to learn more and see if you qualify. You can even
0:39.4	book a free call with our team to ask questions. Now let's jump into this week's episode.
0:44.2	I honestly think the biggest thing that I can give advice on is to just be willing to learn
0:49.2	and dive in what's needed. So don't be afraid if you've never done something before because
0:54.3	nine times out of ten if you're an intern, you've never done it before. So, you know, roll up your
0:58.7	sleeves and work hard and make a good first impression. I think it makes, it goes a long way.
1:04.4	Even if, you know, you don't get it spot on the first time, that's okay. Learn from it,
1:10.0	learn from your peers. I learned so much from the first time, that's okay. Learn from it. Learn from your peers. I learned so much from
1:12.8	the just talented team that we had. We were a small team of nine people when I first started
1:18.1	on that marketing team. Welcome to the Second and Command podcast, produced by the C.O. Alliance and brought you by its founder, Cameron Herald.
1:32.6	In the Second in Command podcast, we talk to top COs who share the insights, strategies, and tactics that made them the chief behind the chief.
1:41.6	And now here's your host, former CO ofclosers.io, and alumni member of the
1:47.3	C.O. Alliance, Savannah Brewer. Today we have an amazing guest, Alicia Ramirez Ingalls. I so
1:58.6	enjoyed this conversation. She is currently the head of strategy and operations
	...

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