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Second in Command: The Chief Behind the Chief

Ep. 421 - Paper Napkin Wisdom Podcast - Cultivating Connection: Revealing the Art Of Appreciation In Leadership

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.51.6K Ratings

🗓️ 31 October 2024

⏱️ 33 minutes

🧾️ Download transcript

Summary

Today's episode of the Second in Command podcast is a recast of a conversation between Cameron and Govindh Jayaraman, host of the Paper Napkin Wisdom podcast. Govindh empowers entrepreneurs and leaders by sharing profound insights from top business minds, all distilled onto a simple paper napkin.

During the conversation, Cameron and Govindh dive into leadership essentials for teams of all sizes, discussing how to foster confidence, trust, and growth in any organization. By focusing on appreciation and positive reinforcement, leaders can create environments where employees feel valued and empowered.

You'll gain insight into the transformative effects of genuine, consistent praise and the importance of celebrating core values across all levels of an organization. Instead of focusing on correcting errors or assigning blame, discover the benefits of recognizing employees' strengths, promoting a safe space for growth, and building resilient professional relationships.


This episode offers valuable tactics, such as shifting the focus from individual shortcomings to identifying system failures, to help leaders improve workplace culture.


If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!



In This Episode You'll Learn:

  • The origin of the two ladders metaphor, inspired by Cameron's experience with College Pro Painters. (1:03)
  • Why leaders should focus on growing skills and confidence rather than managing day-to-day tasks. (7:25)
  • The difficulty of overreaching with random training programs that are not aligned with an organization's purpose. (20:10)
  • Why appreciation is a simple yet powerful tool for leaders to use in their interactions with their teams. (25:21)
  • And much more...


Resources:

Connect with Cameron: Website | LinkedIn

Get Cameron’s latest book "Second in Command: Unleash the Power of Your COO"

Get Cameron’s online course – Invest In Your Leaders


Transcript

Click on a timestamp to play from that location

0:00.0

Mine is to put a Post-it note up on your laptop or on your office door or have a daily reminder to go and praise people for the stuff that they're doing well.

0:11.0

Right, raise their confidence.

0:13.0

You don't need any skills to say thank you for doing a good job yesterday.

0:17.0

Thank you for working hard on this project.

0:19.0

Awesome job on living this core value.

0:21.0

Fantastic work on getting that goal accomplished. If leaders

0:24.9

would praise people twice as often as we give them more goals and more projects

0:29.4

and show them all the stuff they need to fix, that alone is game-changing. the second in command podcast produced by the Alliance, and brought to you by its founder, Cameron Herald.

0:46.6

In the second in command podcast, we talked to top COOs who share the insights, strategies,

0:52.4

and tactics that made them the chief behind the chief.

0:55.9

And now here's your host, Cameron Herald. In today's episode I'm sharing a conversation I had with Govna Jairman, the host of Paper

1:07.4

Napkin wisdom.

1:08.7

We dive deep into the fundamentals of leadership, things that apply to any organization, whether it's small or large, we

1:14.7

explore how leaders can foster confidence, trust, and real growth by focusing on appreciation

1:20.8

and positive reinforcement. I share insights into how creating an environment

1:25.6

where employees feel valued and empowered can be truly transformative.

1:29.2

You'll also hear about the power of genuine, consistent praise and the importance of celebrating

1:35.4

core values throughout an organization.

1:38.6

We discuss shifting from assigning blame for mistakes to recognizing strengths, promoting growth, and building resilient professional relationships.

1:48.0

I also touch on some tactics that can improve workplace culture, like identifying system failures instead of individual shortcomings.

1:55.5

This approach helps leaders not only boost team morale, but also create a safe growth-centered

2:00.7

space for everyone.

...

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