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Financial Advisor Success

Ep 418: Developing The “Middle” Management Layer To Scale Up Team Leadership Capacity For $3B Of AUM with Stacey McKinnon

Financial Advisor Success

Michael Kitces

News, Business, Entrepreneurship, Business News

4.8696 Ratings

🗓️ 31 December 2024

⏱️ 90 minutes

🧾️ Download transcript

Summary

Stacey McKinnon is the chief operating officer of Morton Wealth, an RIA based out of California that oversees approximately $3 billion in assets under management for 1,300 client households. Stacey has spearheaded a leadership training program at Morton Wealth to support middle managers, many of whom transitioned from hands-on roles to managerial positions, equipping them with essential communication and management skills. This initiative was crucial as the firm's workforce doubled from 30 to 60 employees over four years, surpassing the capacity of senior leadership to manage a growing team.

Listen in as Stacey shares how she tackled common managerial challenges at Morton Wealth by identifying problematic archetypes and integrating the Admired Leadership Program to elevate managerial skills across the board. She discusses the firm's shift from a rigid to a flexible client meeting schedule—facilitated by WorkBoard's OKR tools—to better accommodate the dynamic work environment and enhance client interaction. Stacey also reflects on personal productivity strategies and the invaluable leadership insights gained from U.S. Women's National Soccer Team Head Coach Emma Hayes, emphasizing the importance of nurturing a self-sustaining team that can thrive even in her absence.

For show notes and more visit: https://www.kitces.com/418

Transcript

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0:00.0

Welcome to the Financial Advisor Success Podcast, where you go behind the scenes with

0:07.1

financial planner, speaker, and consultant Michael Kitsis to hear stories of how leading

0:12.4

financial advisors navigated the inevitable challenges that arise on the path to success

0:17.4

and get insight from leading industry consultants about how to break through to the next

0:22.2

level in your advisory business. And now here's your host, Michael Kitsis. Welcome, everyone.

0:29.2

Welcome to the 418th episode of the Financial Advisory Success Podcast. My guest on today's podcast is

0:35.1

Stacey McKinnon. Stacey is the chief operating officer of Morton Wealth, an RAA based in Calabasas, California,

0:41.0

that oversees approximately $3 billion in assets in our management for about 1,300 client households.

0:46.7

What's unique about Stacey, though, is how she's implemented a leadership training program for Morton Wealth

0:51.3

to ensure that the firm's growing ranks of middle managers,

0:55.0

many of whom were promoted from doer positions in roles where now they have to manage the other

1:00.5

doers, to feel empowered and have communication management skills to effectively lead their growing

1:05.9

advisory firm team that's expanded from 30 to 60 team members in just the past four years, far beyond the

1:12.4

number of team members that the founders and senior leadership alone could ever manage themselves.

1:17.2

In this episode, we talk in depth about how Stacey identified three problematic management

1:22.1

avatars, the nice manager, the technical manager, and the narcissistic manager, that can result from promoting

1:28.3

working-level employees to management roles without giving them the requisite training first.

1:33.4

How Stacey had Morton-Welt's leadership team and managers take the online admired leadership

1:37.9

program, which gives feedback on how to give feedback, how to speak to team members, and what

1:43.6

behaviors you have to espouse

1:44.9

to actually be seen and respected as an admirer leader.

1:48.6

And how Stacey implemented lessons from the book Brave New Work to promote what she refers

...

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