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Second in Command: The Chief Behind the Chief

Ep. 388 - Custom Pump & Controls Senior Manager, Steven Whitehouse

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.5 • 1.6K Ratings

🗓️ 4 June 2024

⏱️ 35 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Today's episode of the Second in Command podcast features a conversation between Cameron and Steven Whitehouse, COO Alliance member and the director of operations at Southeastern Tank, Inc. During this conversation, Steven shares his unique approach to balancing multiple roles within a growing company.

You'll gain insights into his strategies for implementing innovative systems while maintaining core operations, and how he navigates the challenges of prioritizing tasks to prevent burnout. Discover how Steven shifted from a stoic mindset to embracing openness, and how this shift has transformed his relationships with his team. 

Steven also offers insights on the critical importance of building trust and the surprising ways vulnerability can strengthen a team’s cohesion and productivity. You'll find a wealth of practical tips and heartfelt reflections, making it a must-listen for anyone looking to enhance their leadership skills.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

Enjoy!


In This Episode You'll Learn:

  • The importance of being trusted to run the business with autonomy, while maintaining checks and balances to ensure responsible decision-making. (15:25)
  • The challenges of implementing new ideas and systems within the first year, and the need to prioritize and avoid taking on too many projects at once. (16:10)
  • How being vulnerable and open with a team can improve relationships and trust, making the team stronger and more cohesive.(23:59)
  • The importance of having open and honest discussions with the CEO to prioritize new ideas, implementing at the right time without overwhelming the team. (28:11)
  • And much more...


Resources:

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Transcript

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0:00.0

I'm Cameron Herald, the founder of the Second Command Podcast.

0:03.0

Really quick, before we jump into today's episode,

0:05.0

you need to know about two important ways that we can help you and your company grow.

0:09.0

Number one, check out the COO Alliance.

0:12.0

It's for C.O.

0:13.4

Presidents, BP Ops, or whoever is your company's second in command to the

0:17.2

CEO. The C.O. Alliance is the world's leading community for the

0:21.1

second in command command and it gives

0:22.8

COOs the tools and connections to grow themselves and the company.

0:27.2

Head over to C.O.Aliance.com to learn more about our members and the

0:30.8

results, the program, and our 10X guarantee.

0:34.3

If you qualify for membership, you can set up a complimentary call with our team to discuss if it's

0:38.4

right for you.

0:39.4

I'll tell you about number two in a bit, but first, let's start this week's episode.

0:43.8

Not everybody knows what's going on at all times and one thing that I always keep in mind is like

0:50.4

don't let perfection get in a way of progress, right? You're not going to be expert

0:57.1

since a level at everything that you're ever going to do, but to show up every day and just get a little bit better and that's ultimately my mantra, you know, whether if it's in life and in business, my health, like I'm not going to be the best, right? But Damon, I'm going to try and I'm going to get a little bit better each and every day.

1:17.0

Welcome to the Second in Command Podcast, produced by the

1:24.3

COO Alliance and brought to you by its founder, Cameron Herald. In the

1:29.1

second in command podcast we talked to top COOs who share the insights, strategies, and tactics that made

1:36.0

them the chief behind the chief.

1:38.3

And now here's your host, Cameron Herald.

...

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